4 /5
Évaluation
★
★
★
★
This is our second visit, the first with just us as a couple. We chose the €42 menu and were thoroughly delighted with all aspects of the meal. The food was outstanding, the presentation glorious, the staff friendly and helpful and the setting super. A 5* experience. We decided to take friends, so became two couples. This caused some issues we had not previously encountered. First one of our group was a vegetarian but the €26 menu didn’t actually have a main veggie option displayed. We were told we would get one, but nobody followed that up. We decided that the veggie option would be ok on the €42 menu…..problem easily solved. Except we were split 2+2 on the available menus! When we started to order it became apparent that we had to all have the same menu actually stated on the menu, but non of us had noticed, so maybe not that obvious! . Though we have visited a number of outstanding restaurants in France internationally, this had never happened to us before. Second, we were told that we had to order our dessert at the same time as the main course, again new to me. Following this up at the end of the meal we were told these things were common practice…demonstrably not to us. Finally, both ‘reasons’ seemed to circle around the convenience of the kitchen arrangements, rather than doing their best to fulfil the wishes of the customers. Something I’m much more familiar with in establishments of this quality. Last year we experienced the chef at a Bordeaux restaurant making tomato ketchup from scratch for a table of Chinese clients near by! Finally, the meals themselves, ambience and staff were once again excellent. Perhaps excluding the non-alcoholic cocktail, a very disappointing, fairly tasteless, sugary soft drink. So sorry, the lack of flexibility, unlike the food, left a bitter taste, only 4* this time.