Domino's Pizza - Réserver une table

Ordered online at 8:30pm said it would be ready in 20min. Got a text at 8:40 saying it was in the oven, be ready in 8-10min. Arrived at 8:55 and they said sorry it was never put in the oven and your sandwich looks old so don't worry about paying we'll make it fresh for you right now and bring it to your car ... okay....9:30pm rolls around and we're still sitting in the parking lot waiting for our 20min order that notified us it was ready but wasn't actually made. After 3 different delivery drivers had returned, loaded up with more deliveries then left, we finally decided they never remade our order and just went home. Woke up this morning to a text they cancelled the order at 10:18pm. Time before this, they argued with me for 10min that our order was never sent there. After I showed them the confirmation email was for this location it magically appeared as a line worker yells Uh make sure she pays for it Literally I'm holding my debit card in hand while they searched for my order. When have you ever just handed out free pizza. Obviously people have to pay before receiving their items that's usually how businesses work. This is why I quit paying online at domino's because they continously mess up our order. Definitely don't do delivery, we eneded up with someone else's order entirely and the store was closed when we tried calling to get it corrected. Never had one problem with the Lawrence, KS store and ordered from there for years before moving to Topeka. Do yourself a favor and just don't order from here. Pizza Hut service a few blocks down never fails. This domino's store is very disorganized. Not going to hurt this company without my business but I will not waste my time and money here again. Thanks for viewing, have a wonderful day!

• Utile
• Pas utile
• Répondre

ordered 2 large 2 topping pizzas. Gave the delivery driver an $8 tip to drive about 7 blocks because it snowed this morning and I didn’t feel like scraping off the car. I got one that looked good and the other was about 1/2 the size of the other. I attempted to call the store and sat on hold for over 10 min. Before someone picked up. Then when someone finally picked up the phone they said “Please Hold” and put me back on hold. I’m still waiting to talk to someone after being on hold for over 20 min. Whoever did the quality check also did a poor job. This pizza should never have been put in the oven. According to the app someone named Carnell made the pizza. Apparently he messed it up and didn’t have enough pride in doing a good job that he put it in the oven anyway. Someone else must have known it was messed up when they did the quality check and they still sent it out the door. Then when I talked to a second person after being on hold for 20 min the person they put on the phone with someone who couldn’t help me. So he put me back on hold. Been on Hold for 30min at this point. The lady who finally answered after 30 min was curt to the point of being rude. She basically said she just wanted to get me off the phone.Normally I get good service from this Domino’s but quality was lacking in all departments this evening except for the delivery driver. He did a good job.

• Utile
• Pas utile
• Répondre

Ordered online, quality check as of 7:26pm, barely delivered at 8:16pm. Pizza is cold and both boxes when opened, pizza stuck to them. Christine, the driver had another person/kid bring the food up, not the person working there. Pizza late and tasteless. Go to a different Dominos, stay away from this place.

• Utile
• Pas utile
• Répondre

there was an order payment question, which was surprisingly and even surpassed, which was treated graciously by the workers of dominoes in my name. many thanks to once again and again to bring out the great human experiences! that's a great

• Utile
• Pas utile
• Répondre

adam was very nice and respectful and suspiciously made my order perfect. I thought she didn't do it first, but she could thank you both.

• Utile
• Pas utile
• Répondre