Domino's Pizza St Helens

We have ordered from St. Helens Pizzeria many times and have always had a great meal. Due to COVID-19, if you want Domino's Pizza, you need to order online as they are not taking orders in person at their Duke Street location. I am not sure if they offer delivery as well as collection, but they do have a Domino's advertisement for delivery drivers in their window, so it may be possible. We tried to order online today and encountered some confusion with the payment process. When I arrived to collect our food, I discovered that the order had not gone through. I reordered using the Domino's app as suggested and was pleasantly surprised by the quick updates on the status of my order. The staff a...

• Utile
• Pas utile
• Répondre

I called Domino's St. Helens because my partner and I have ordered from them several times and requested extra cheese, but it has never been added to our pizza. Tonight, when I called for the sixth time and mentioned the missing cheese, the girl I spoke with was very rude and hung up on me. This lack of customer service is unacceptable. It is frustrating to pay for something and not receive it.

• Utile
• Pas utile
• Répondre

I don't know what has happened to this restaurant. The reviews indicate there is a problem. They are not willing to accept feedback or listen to a paying customer. I will never order from Dominos again. The pizza tastes like dry, burnt cardboard and arrives cold.

• Utile
• Pas utile
• Répondre

I spent £17 on a small gluten free pizza that wasn't cut when I arrived home. My friends got a large pizza for £10, half the price of my small pizza. The cheeseburger pizza they ordered had no sauce and was cold. Rip off and poor service!

• Utile
• Pas utile
• Répondre

The food was nice and the staff were very friendly. I would rate the food a 4, the service a 4, and the atmosphere a 3.

• Utile
• Pas utile
• Répondre