i’m pregnant, if my order (which is VERY simple) isn’t done properly after i repeated it multiple times… it ruins my day. i ordered a plain bagel toasted with extra cream cheese and emphasized the EXTRA. i had repeated it back to the cashier 3 times, i speak spanish so she told the other worker just the bagel toasted with cream cheese. i watched her put almost none on my bagel, so when she handed it to me i asked if it had the extra cream cheese. she said “you want extra?” i said yes please. she took it back, and took cream cheese off without me noticing. does this look like extra cream cheese to you?!? *side weren’t bit, she didn’t cut the bagel either so i ripped it in half*
They frequently get orders wrong, which is frustrating. I don’t understand the purpose of ordering ahead if I still have to wait in line to fix a simple one-item order. Additionally, the consistency of the add-ins like syrup and cream is lacking, even when I specify them in the app. That’s why, whenever I have the time, I prefer to go to Starbucks—my order always tastes the same there.
Dunkin' Donuts is an excellent destination thanks to its extensive selection of donuts. The variety is impressive, and the coffee is rich and flavorful, making it the perfect boost when you need it. The staff is friendly and works quickly, guaranteeing a smooth and enjoyable experience. It's a perfect place for anyone looking for a quick and delicious treat.
I had a disappointing experience at the restaurant this morning. The cashier accidentally spilled coffee all over me and didn’t even ask if I was okay. Instead of helping me, they focused on cleaning the table. That felt really rude! Additionally, I ordered a bagel with cream cheese but received it without any cream cheese. Overall, I am very dissatisfied.
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My visit to this establishment has been very satisfactory. The establishment is very clean, the staff is very friendly, especially the Manager, she took care of my order. She is a very attentive person. I will definitely return.
On Tuesday, October 18th, around 10 AM, I suggest that the management review the security footage. I observed employees throwing change at customers.
The restaurant is very clean, and the staff is exceptional, demonstrating great teamwork. The food was fresh and delicious.
The young woman wearing glasses is rather unfriendly and appears reluctant to provide good service to customers.
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I'm a huge Dunkin fan!! My go to place to stop by for my iced tea or refresher drink! I'm a regular!
Just the waitting time sometimes can be longer than 2 minutes
