Absolutely the worst Dunkin I’ve ever been to. I don’t post reviews. I figure people have off days sometimes. This place is completely ridiculous every time I come in. The manager w the multicolored hair makes it known when customers annoy her. I got that award today, because I ordered a box of joe and dozen donuts and I got to hear her complain about me, right in front of me about how this shouldn’t be ordered in the mornings they don’t have time for this…. I apologize for you not having time for my business. Time and time again I go in there her attitude is the absolute worst and the other staff under her poor leadership aren’t any better. The food is burnt or undercooked, it’s just sad.
honestly i hate this dunkin. never a pleasant experience. i'd say about 3 out of every 4 times i order here the coffee is just not what i ordered. It doesn't matter how many times i repeat the simple coffee that i want they will still mess it up. on the odd chance that they get it right it just tastes awful and sour like the filter hasn't been changed in days. there's a million things this dunkin location could be doing to make the quality even slightly better. safe to say they are not. unfortunate
I had a truly terrible experience with the blonde girl at the counter. She served with a frown and a snarky attitude. When I approached the counter, she didn’t scan my rewards app, and she refused to scan it when she handed me my order. I'm deleting the app and will choose one of the many other breakfast fast food options available. It's a shame because I used to visit Dunkin frequently.
The guy working today, 8/18, at 10:48am was the rudest person. First he didn't like that we wanted to add one more thing to our order and then he was pissed because our second iced coffee didn't ring up $2. He told my husband that it's on the receipt then closed the window on him. My husband told him again that it did not ring up $2 and he finally huffed and refunded us. Total grouch.
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Horrible customer service I made a $21 order and they had nothing we ordered can’t make frozen coffee, bacon was given to us raw, didn’t have bagels or craussants to make our sandwich…. This is not the first time they have screwed up an order… I would suggest not going to this location it should be closed.
I went in to pick up a DoorDash order that was supposed to be ready by 1:30 PM, but it wasn’t ready until 1:40 PM. There were three customers served before the one who had paid online. I suggest being more organized in the future, or consider discontinuing DoorDash services.
Rude cashier ask for $2 medium coffee and charge me more. but I ask her why she charge me more if there is 3 signs that state the coffee is $2. All she says do you still want the coffee? And idk I just got here. where is her customer service.
I waited 14 minutes in line for someone to take my order, but they didn't even acknowledge my presence. I ended up leaving before I could place my order because I figured I would be waiting another 30 minutes.
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Ali was such. A sweetheart Thank you ? Your store needed her with ur reviews because I almost didn't come in! But I'm glad I did because she gave me great
Zero customer care!
