The staff front perwon and manager should be trained how to properly on how to treat customers. I went to the location barker cypress store #351952 i went and order two medium hot coffees one reg.one with one sugar reg cream and i explain to the lady ana that i didnt know how to use the reward for the munckins but i got 4 which is 3 per order. I guess she put 12 then scanned my reward code and it didnt take off cuz it had to be entered 4 orders of three but the vode for them haf been scanned then i give her all my codes showed her the rewards she was like no u used the codes i was like no u scanned them she all wanted to give me three orders of 3 and said i couldnt get the fourth but she sca...
Two employees took our order, and then the manager repeated it back to us. However, we received the wrong order and tried to address the issue at the window. Unfortunately, they did not rectify the mistake or offer any compensation. If you're seeking good customer service, I recommend avoiding this location.
Very happy customer Eduardo the Manager was very helpful and understanding of my situation. I was very please on how he Solved my problems and take care of me right away. We need more people like him. Thank you and your team as well for doing a fantastic job.
I came in to get some Boston Cream Donuts, but once again, you were out of them. This is the fifth Saturday in three months that I’ve encountered this problem. Ever since Billie Jo left, the quality of this place has really declined. It's disappointing!
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Asked for pre pack chocolate,never have it,I asked to have one made,the carton was so dirty w chocolate, I was afraid to eat it,won't be back to this
We went early to this Dunkin’ Donuts to buy munchkins and they didn’t have anything and they gave the wrong donut and the employee were
The staff seems to lack experience, as they consistently get my simple coffee order wrong, despite it having just a few ingredients.
Thank you for the service, just like clay, the best of Dunkin, thank you for all the good service, everything very good.
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Coffee was awful! Took it back in because it was lukewarm and bitter. The original was flat and weak.
They never give you want you ask for. Never coming to this location again.
