I had a disappointing experience with the service during my visit. I understand that mornings can be hectic, but the woman at the drive-thru was quite rude. After I placed my order, I thought about adding something else, and she snapped at me, reminding me that the line was long. This behavior is completely unprofessional. I've encountered similar issues before, but today's interaction was particularly unpleasant. I felt it was important to write a review because her attitude was exceptionally negative.
Yesterday i stopped in and ask for a lg coffee with 2 shots of flavor and a bagel with butter. The girl waiting on me does not speak english. Another girl has to help her. The receipt says toasted bagel which is not what i wanted. Also Coffee only has 1shot of flavor. This is still America and we shouldn't need a constitutional amendment to know English is the officiallanguage.
I cannot recommend the curbside pickup option at this restaurant. I've been here four times, and each time they failed to bring my drink out to me, despite their assurances that curbside service is offered. If you have a physical disability and can't go inside, I would suggest looking for another location.
I ordered a half dozen donuts 3 glaze, 2 Boston cream, 1 jelly filled. I DID NOT GET ANYTHING I ORDERED! I only received 5 donuts and they were hard NOT fresh, the cake donuts especially. Never again.:
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Not the best service. SLOW. Staff dont seem very enthused to be there.2023 update- Staff there are unable to assist with Dunkin App offers. They simply just shrug there shoulders and not help at all.
I'm really loving DD! They offer everything you could want for breakfast, lunch, and dinner. Their coffee is energizing, and their delicious wraps and sweet pastries are simply fantastic!
The parking lot and drive-thru experience could use some enhancements. On the plus side, the customer service was outstanding.
They think it's just two eggs and two sausages—how funny! It seems like they make a lot of errors every day.
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My donuts was hard n my sandwich was cold n unable to eat. Never ordering from this app again
The Hot Caramel Macchiato from Dunkin' Donuts transports you to another dimension.
