This place is absolutely HORRIBLE and I wouldn't give it any stars to be honest regarding the level of service, the evening and nighttime employees are hateful and mean and need to be not in this type of industry, we were visiting from NY with 2 terminally ill family members and we love dunkin so we literally got a place that was close to dunkin. Never have an issue until today 7/7/23 at this venue with a lady with long hair hippie type (no name tag) and an African American (no name tag) were so rude and a noxious especially in front of kids all because I asked for 80% concentrate in our refresher and was given a horrible taste in my mouth, I asked for a manager and supervisor and was refuse...
Today is Veterans Day, 12 other Dunkin' Donuts in the area we're glad to give me a free Donut. I rode my bike in the cold to all of them. But not this one, they didn't even have the sheet with all the coupons next to the register like all the other ones so obviously they have no plans to hand out Donuts to veterans. The owner, and management should be ashamed of themselves, don't worry when it's busy and I see the line out to the road I will take my bike and block your drive-thru. And when people ask I'll say this establishment does not support veterans please take your business elsewhere and I won't leave until the owner donates to Veterans charity.I have fought and I have friends who have...
Have been to many dunking donuts before but this one is just wow !! One employee working most the time, slow service, lord forbid you want a cup of ice, the employees won't give it to you at all, they are so scared of management they run away if you ask cause they say they'll get fired, coffee isn't done right, either to sweet or not sweet at all, employee during my visit was rude, unprofessional, unpleasant and didn't even want to be working so she didn't even acknowledge me for at least 5 minutes, WOULD AVOID THIS DIBKIN AT ALL COST !! YOUVE BEEN WARNEDParking: 5 parking spots, gas station attached have people parked there as well so take your chances.
My wife and I usually visit this restaurant 3-4 times a week and spend between $18 and $28 each time. Today, instead of coffee, I was very thirsty and asked for a cup of water with my sandwiches. Any other place would provide a cup of water for free, even a 5-star restaurant would offer a cup of water for FREE. However, I was told (due to the owner's decision) that they could offer me a bottled water instead, but they no longer give out free waters with an order. I decided to cancel my order and will not be returning out of principle. It's disappointing to see a greedy owner trying to save a measly 25¢ at the expense of customer satisfaction.
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Horrible service! The management needs to retrain certain staff as their rudeness gives one a reason to not come back,I like the morning staff,but it's the third time the evening staff it's excessively rude and nasty,I'm a paying customer not their friend asking for free coffee!
I don't have a great experience at this Dunkin Donuts, but I just want to caution you to avoid ordering the Chicken red pepper wrap. It was gross, nothing like the picture, and had a thick texture similar to cat vomit after eating dry food. I took one bite and threw it away.
The best near us, almost always get my coffee on point, rarely mess up when we do food, great location. Morning staff to early afternoon is the best!
Visited the restaurant around 2 pm on January 24th. The person working behind the counter was incredibly nice, friendly, and helpful.
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He was very nice, and the freshly brewed coffee alone would make me want to come back again for sure.
Just stopped for donuts before returning to hotel. Very good as always and very convenient to hotel.
