5 /5
Évaluation
★
★
★
★
★
If I could give a million stars I would. I truly cannot even express how amazing this Einstein?s Bagels is. The Manager Lee is absolutely incredible and truly goes above and beyond. I am pregnant and I was REALLY craving a caramel Frappuccino. I wasn?t feeling well, so I decided to order the Frappuccino to be delivered from DoorDash. I ordered a bagel and muffin as well, to make the giant DoorDash fees a little more worth it. Well the DoorDash driver forgets the Frappuccino- the whole reason I made the order to begin with! The DoorDash driver refused to take accountability and go get the frappe, and instead the DoorDash driver just told me to figure it out with Einstein?s. Well I call Einstein?s and tell them I?m pregnant and craving this Frappuccino and that I?m not really sure what to do. Well the Manager Lee actually asks one of his employees to drive me the Frappuccino!!! He sent this incredibly nice lady named Jan. I don?t think I?ve ever experienced this kind of above and beyond customer service in my life. So thank you so much Jan and Lee for making this pregnant mama so happy!!!!!