2 /5
Évaluation
★
★
Today I visited the Eiscafé Toscani in Limbecker Straße 78 in Essen with my escort at 20:05. As the store closes at 8:30 p.m., we politely asked an employee if it would be possible to drink another coffee. Unfortunately, he did not seem to understand our request correctly and we had to repeat it. Instead of reacting appropriately, there was an unpleasant situation where he laughed at us and made fun of us together with other employees. Such a respectless treatment of customers is regrettable. As a paying customer, I expect a courtesy and respectful handling. It is disappointing to see that the staff at the Toscani ice cafe does not meet these basic standards. For this reason, I strongly advi...