Il se peut que vous soyez redirigé
"Great food and staff"
Téléphone: +33160841490
Adresse: Rte D'Aulnay, Saint-Germain-lès-Arpajon, France
Réservation, Réserver
Ville: Saint-Germain-lès-Arpajon
Plats: 0
Catégories: 5
Avis: 2
Worst customer service....Last night my friends and I had reservations for her 35th birthday party. We called and asked ahead of time if they had hookah to which they said yes...the MAIN reason we booked the reservation there so we could eat, drink and hookah...When a few us of arrive they proceed to tell us there is no hookah available do to a private party. When we told them that was the reason we reserved with them they did not care either the manager who was rude said sorry and walked away...we decided to just get the table order some drinks and an appetizer and wait for the rest of the party to decide what to do...even though birthday girl was very disappointed. I asked the host at the...
With the exception of dessert, where two of four flans were under baked to the point of being sugar encrusted soups, the food was decent. However, the drinks were outrageously priced, especially for the quality.Our entire party's dining experience was completely ruined by the horrid service received from our server. He maintained a snide attitude from the beginning that only worsened through the evening. The trappings of service were certainly maintained, but were delivered in such a cloyingly insincere manner, that they might as well have not been there. Most egregious was his blatant attempt to shame one of our party in front of the rest of us. Upon being approached after the meal and in p...
Les gens de devant étaient aussi serviables qu'un coup sur un journal. Bien sûr, les deux employés étaient trop occupés à discuter l'un avec l'autre comme c'est l'heure sociale du lycée pour se rapprocher de notre voiture, donc je ne pouvais pas exactement faire ce qu'ils ont tombé sur le parking de valet ne commençant pas jusqu'à 7 ou quelque chose. On a sorti un mètre. À l'intérieur du personnel était super, l'espace est bien décoré, assez chic mais se sent toujours détendu. Je ne sais pas ce que c'était, mais il y avait une odeur de FANTASTIC venant de la cuisine dès que nous sommes entrés, a dû avoir été une sorte de rôti ou peut-être bourbon ou qui sait quoi.
Very disappointed with online reservation made for Mother's Day, only to get an e-mailed cancellation late Saturday evening due to restaurant closed on confirmed date. The cancel notice was received after several reminders confirming my reservation made two days prior. This is poor business communication, and consequently creates a rippled effect for bad business. After discussing with manager, no offer of apology and down-right rudeness toward expressions of the inconvenience they caused for what should have been a pleasant day of celebration. Réservez une table maintenant
Je ne reviendrai pas ici. J'ai essayé de venir ici un soir, mais je ne l'ai même pas fait à la porte ! Comme un van sortait d'un parking, j'ai glissé après. Je ne voyais pas qu'un gars de sa Mercedes noire attendait de revenir dans le coin. Il me rend ensuite parallèle pour que je ne puisse pas ouvrir ma porte, sortir et me dit de sortir le f d'ici. On m'a dit plus tard qu'il était l'un des propriétaires de Copia Wine Bar. Je ne sais pas comment un endroit peut s'attendre à rester ouvert quand leurs dirigeants sont hostiles à leurs clients.
Customer service is terrible, the managers are terrible no one knows what's going on no one is on the same page you ask one manager one thing and get a completely different answer from the next. I tried to book a birthday party there and was told i couldn't book events then told me they world check with a manager and cane back when the same answer but said im able to come and enjoy the garden so i called back 2 days later ands was told i cannot go into the garden becasue they have a event booked and the entire garden is full.
