The chef was awesome and he exceeded expectations with the food. Five stars quality food. Our guests were happy. However, regarding customer service and service delivery received from the Assistant manager Jen was disappointing and awful. The Falcon Inn is an old pub with character situated in a quiet village. The O was chosen as the perfect venue for our celebration. Unfortunately the Assistant manager 'Jen ' turned it into one of the worst days I could not have imagined. From taking my nonrefundable deposit and misselling the service they could provide for my special day. I was promised music for my 20 guests upon arrival. There was none, no apology or willingness from Jen to resolve. The...
As locals, we have eaten at The Falcon many a time over the years mainly, but not always, being perfectly happy with the food and service. However, our last visit was a real disappointment. Usually the bar and restaurant are busy and the atmosphere convivial, especially on a Friday, but when we arrived, apart from a large noisy family do in the conservatory (we decided to eat in the bar there were only a couple of other tables occupied. By 8.30pm all the tables apart from one other and the bar itself were completely empty so the whole place was eerily quiet. Given this and that there were only three of us (7pm arrival the service was iffy (very slow to even bring us the menus, ordering water...
A very disappointing experience. Firstly, we were served complimentary bread which was served completely hot and very clearly microwaved it was also quite inedible as it was very tough and near enough impossible to eat, quite possibly because it had been microwaved for so long. Our starters were okay, with the nicest part being olives, however the roast lamb was also well below average and didn't live up to expectation. We didn't bother with desserts as they had sold out of half of them (it was a sunday early lunchtime) and the table next to us had an nightmare ordering them which resulted in their desserts coming out at different times. Service was okay, however very slow considering we wer...
We had an exceptional meal at the Falcon last night. My best mate Tom, who is a local to the Falcon asked them to curate a 4 course menu for his birthday, for a party of around 30 of us. The food, the service and organisation of the meal was exceptional. Every bite was delicious, in particular the lamb and salmon dishes. A massive thank you to the chefs and team at the falcon for putting out such an excellent service. ️ Service: Dine in
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A wonderful evening, sat in their garden with our dog. Eating amazing pizza cooked in their wood fired cob oven. The staff, actually the owners, gave impeccable service, highly welcoming and genuinely friendly, thankyou for a wonderful experience, the glorious night sky and warm evening was a bonus Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5
Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Triple Cooked Chips Recommendation for vegetarians Highly recommend Vegetarian offerings Vegetarian menu or section, Clearly labeled vegetarian dishes
The restaurant was surprisingly quiet, but my pigeon madras starter and guinea fowl main course were excellent. However I thought the ales and lagers a bit expensive. Service: Dine in Meal type: Lunch Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 4
this is a great place for food/ snacks and drinks. the service was excellent and three young men who served us went beyond and beyond his duty, he was a very personable waiter. eating was amazing, we loved it.
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Great ambiance, excellent food, delicious beer, polite staff. 10 out of 10.
Good food excellent service, varied menu. Good beer and wine list.
