Il se peut que vous soyez redirigé
"Sorry but I found glass in my pizza when I took my first bite. I couldn’t eat much of it as I was worried I’d find more. I mean… GLASS!! Come on."
Téléphone: +441903821133,+441903820882
Adresse: 38 Ann Street, Worthing, United Kingdom
Ville: Worthing
Lundi: 05:00-22:00
Mardi: 05:00-22:00
Mercredi: 05:00-22:00
Jeudi: 05:00-22:00
Vendredi: 05:00-22:00
Samedi: 05:00-22:00
Dimanche: 05:00-22:00
Plats: 20
Commodités: 14
Catégories: 5
Avis: 2814
I placed an ordered Thursday and basically the whole order but one item was wrong. I spoke to a lovely lady that evening that explained she’s very sorry and would get a manager to call me Friday. I didn’t hear anything so just gave them a call and I was spoken to by either 1 or 2 different men so rudely! One told me if I’m not ordering food then to get off the phone, and also asked me if I was in a mental hospital! The other answered the phone saying ’hello Sussex police’ (probably new I was calling back) and firstly told me he was the manager, then said he can’t tell me who the manager is or who I was talking to and basically said I was a joke ect! I just said can someone take me seriously and process my refund (only £20 but it’s the principle) and he said by Sussex police and hung up the phone! Usually my favourite place to go for pizza (literally) but I’m disgusted by the way I was spoken too!
We decided to order a pizza deal with some sides after an evening out. We received an email confirmation that the order had been received and would be processed. We waiting an hour and then called to check if it was made. The man picked up the phone and said it was on it's way- Without even asking who made the order. We waiting another 20 mins and decided to call again and this time the line was busy. We kept trying to call again and again and it was just constantly busy. We decided we couldnt wait no longer and went to bed. Woke up the next day and found a miss call on the phone at 2am from a driver and found the food left in the porch. We are not impressed with this service at all! We tried to go to the shop the next day and it was closed even though it said opening time is 11am, as we wanted to get our money back. Absolutely Shocking!!!
So tonight we decided we would have pizza from what has been our favourite pizza place for years….on ordering I realised they were in the process of being taken over, I was hoping it was still going to be the same??? Sadly it wasn’t the pizzas bases were undercooked, the Goat buster which has always had sun dried tomatoes, lots of spinach on had fresh tomatoes which was fine but hardly and spinach. They had stopped doing the cheesy garlic dough bread and only do this now as a 10inch pizza apparently, it wasn’t 10inchs and we couldn’t even taste the garlic it was just a cheesy Stodge. Sorry to say we won’t be using them again, they have a very high standard to bet and sadly they haven’t
Phoned to place order, very rude man, took the order read it back incorrectly, processed the order took payment, started being very aggressive, I said forget it I don’t want the pizza refund me, told me he wouldn’t took 40 pounds from my account no pizza, and refused to issue me a refund, my advice don’t order from here, such a shame as always used to go here for years Update, called last night again told no refund and put phone down on me, have to wait 15 days to see if they refund then bank will deal with it, I’m utterly shocked at their attitude, they don’t deserve any business at all the way they treat customers …avoid at all cost!
