Firehouse Subs 5th Ave Shops

I usually don’t like leaving negative reviews however this it hard to ignore…. My visit last week will be the last time I go to this Firehouse Subs. It started off with the workers seemingly bothered by having to do their job and make my sandwich. Nothing unexpected from fast food theses days. It didn’t get better from there as I watched MULTIPLE roaches on the wall near where my food was being prepared and on the floor where the tables were. DISGUSTING. As if that was not enough, my sandwich was super soggy! It seemed like they dipped the whole thing in a bucket of water before they served it to me. No wonder I was one of the only people in there. Terrible experience.

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there was a worker who picks up the order and makes that sandwich. a sign that said to be nice and patient with the employees because they are up to work. bizarre, I mean, I should be happy that I can give up a job? Anyway, the employee was very friendly, unfortunately the sandwich was made wrong and the business makes the customer bad to say something. I'll be here. she was friendly and fast, just not exactly when I can't get that I ordered, what is the point?

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that was my first time at this place and it was absolutely terrible. they took 15 minutes to make my medium sub, and when I finally got my food and went home, they didn't even put my suppe I had ordered. to the happiness I could get a refund, but this load needs help.

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service was great, eating was fresh! I just wish I had a few noodles in my chicken soup.

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good food, friendly service

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