Firehouse Subs Palm Bay

so far I have come three times after firehouse, and the subs are always amazing. However, the last two times I have come into order, I feel extremely unpleasant. it started the second time I got a sub. I ordered the same as always (veggie sub with weizenbrot), the sub had been on it, and since I can't eat cheese, I went back to ask for a new one. I was not aware that the sub-cheese had on it, because when a cashier listed the ingredients for me, they did not come. that was no problem at all, the problem was when I explained my situation to a hired person, they continued to laugh while on the back. this continued during the production of my sub. What's so funny? I decided to brush it off, bec...

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The daytime manager Shelley was very rude and not willing to listen before she interjected what she wanted. The whole problem was over the website and a product they did have.I have visited this firehouse many times and after how I was treated I will NEVER RETURN..Lesson learned managers please take the time to listen and understand your customer before talking, apologize for any inconvenience this may have caused and correct the issue.Simple I guess but not for Shelley…Sorry another lost customer

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I had the hero sub. And although it was quite tasty, I felt like I had a lot more bread than I had meat on my sandwich. I felt a bit rushed in making my order, even though there was nobody else in line. The young man taking the orders was talking so fast, could not really follow what he was saying, as far as asking what type of bread, what you wanted included on the sandwich and if you wanted chips and soda. He was talking a mile a minute and again I felt rushed in the whole process.

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telephone and approx. 20 minutes later brought to the restaurant. If they told me the phone, it would be ready in 10 minutes. then I sat here for a total of 30 minutes to listen to them as I wait for my sub, and I still don't have it for 35 minutes as I write. now I find out that they were sitting behind the counter waiting. so bad service! super disappointed because I usually love eating here. but will think in future

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pays almost $14.00 after controlling for one sandwich! I searched online for the full menu and the trips and the price for the same sandwich was as $8.49 why is this location calculate $4 more? that's too much for a sandwich

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