Started ordering from Five Star Thai in February 2023 nearly every Monday night. At first they were AMAZING. Best Pad Thai, my daughter's favourite curry puffs, catered to my allergies (anaphylactic to meat and dairy), lovely staff. Then recently the venue went downhill. They mixed up our orders and refused to accept that what we got was not what we had ordered (I let in slide the first time but on the 2nd time tried to address it with them and they did not believe me) They refused to believe they got it wrong. Denied that we ordered and paid for extra broccoli and got it one week (it was great) but the next week gave us something different and said no you did not get extra broccoli last tim...
My experience at this restaurant was extremely disappointing. My party arrived for dinner and were informed that it was a busy night. We ordered fried Barramundi and soft shell crabs, being told it would take 30 minutes. Understanding the situation, we patiently waited. However, after an hour passed with no sign of our food, we inquired with the waitress. Her response was unhelpful and dismissive, leaving us frustrated. We continued to wait, only to wait for an additional hour without any food in sight. After a total of two and a half hours, our food finally arrived, with no apology from the rude waitress. We decided to take our meals to go, but the sour taste of the evening lingered. I cann...
The owner of restaurant was very rude to me. I asked for the menu and she replied that I could go up to her and look at the menu. I was offered lunch for 14. I ordered tom yum soup and she asked me if I would like seafood or meat. I pick seafood. I also ordered takeaway chicken wings. The woman provided two different bills where she counted 0.70 cents the top of each bill. When I asked for sauce and lemon, she said that it’s already added to the dish and they don’t have lemons. It was so hot inside because the owner did not want to turn on the air conditioner, I decided takeaway food. Madame told me to pay 0.50 cents per container, cash. I didn’t have cash and she asked to pay by card for 0....
Extremely poor service and worst customer experience ever. Ordered for dine in at 7pm, told to wait for 30mins for a fried fish and soft shell crabs. After 1hr, order was followed up and the lady said “i don’t know and i told you it will be long” NO comment and waited. Saw other customers very upset of long wait, surely more than an hour as were there before us. Despite of long waits, the shop kept on receiving phone call orders. 9pm came our order. Told the waitress/chef kindly have the foods for take away, ask for takeaway boxes and obviously have forgotten. Overall experience was the worst dining. No apologies given. Rude and dishonest. Customers looking unhappy waiting. The place was dir...
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This restaurant offers excellent Thai cuisine, but due to the coronavirus pandemic, they are currently only offering takeout. I have a habit of bringing my own containers and placing them on the counter for them to fill with freshly cooked food without touching. I scoop the rice in, cover the containers, and pay with cash. The staff doesn't seem bothered by my request and appreciates my business. The food is fresh and delicious, especially my husband's laksa! They mention that they are only working a few shifts to keep the business going. Thank you, Five Star!
One Star would be exaggerated. More of the typical Chinese deep fry joint than anything else. The chargrilled fish is a myth! A crumbed deep fried one was being served. Ahh, we get a new one. 30 minutes!! Never arrived. Ahh, order something else please. The dishes which did come, came on their own. No plates, no cutlery, no serviettes, NO SERVICE AT ALL.
During a week-long power outage in the Forest area, my family decided to head to Narrabeen for a meal. We stumbled upon Five Star, a Thai restaurant, and were pleasantly surprised by the delicious food and generous portions. The friendly staff even let us charge our phones. We will definitely be returning to Five Star even when the power is back on.
Fresh authentic dishes, the soft shell chilli crab was delicious and generous serving. Ordered the beef green curry with perfectly cooked veggies and a very aromatic sauce. Good selection of wines (Penfolds/Taylor’s etc) at a good price. Cozy atmosphere.
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Pleasant restaurant with helpful staff. Only a small lip at the entrance but no steps. Cheap lunch specials with large portions. Gluten free was no problem. Nice lunch.
5 Star is a favourite and been here a few times and NEVER walk away disappointed. The serving are generous and Thai as Thai should be , tasty fresh and healthy.
