1 /5
Évaluation
★
A pity the poor attention. We ordered a fideuà to take away. They told me I could take it directly to the pan after paying a deposit and so I did. At that time they did NOT inform me that it will be essential to show the ticket when returning the pan to recover the deposit, honestly it shows more than the pan with the cardboard underneath and that it is completely recognizable by them... Well nothing, today the I'm going back, without the ticket. Inside the establishment there is a warning sign, yes, not very big either and I saw it today, not the day I picked up the food. They have not entered into reasons, there are a thousand ways to check things, apart from the returned material which is more obvious than that... they can check the order with their tickets or I can check with my visa statement. It's these details that make you lose customers .. we're not in Barna, we're in a town and a little more empathy gentlemen!! Edit: In their answer they say that the 10 euros are charged in cash. I was charged everything with visa, I have the receipt. The information they give is not correct. I'm sorry they don't return the pans, it's really sad, but I did want to return it and they didn't accept it, now it will be 71. Service: 1