Frankie Benny's Chester Broughton

The rating of 2 is solely due to the our waitress and the efforts of the manageress to make amends for the absolutely dreadful food we were presented with. My wife and I were treating our two grand children to a meal out. The kids were 2 .6 years old and wanted pizza. Not being a pizza lover, we agreed not to go to pizza express which was incidentally, next door to F B’s) or a Pizza Hut to allow me to order something other than pizza. We ordered a pizza for the kids, which was eaten with gusto by the two year old. My wife ordered spaghetti bolognaise and I ordered New York chicken at £17.50 a pop. What arrived was linguini with no sauce which tasted so bad my wife could not eat it. I received a dry flattened piece of chicken coated with BBQ sauce and topped with bacon that was so tough I could have re-soled my shoes with it. This was accompanied by 2 onion rings a plate of fries with a small piece of sweetcorn. The manageress offered my wife an alternative. A burger was chosen. Sadly, the burger was cremated and again un-eatable. I struggled to eat mine as it was so dry. The waitress and manageress were mortified and considerably reduced our bill with apologies.

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Nando’s shut for private party choice of four decided on Frankie and Bennies never again . Service ?! Apart from sitting myself and son down and taking the order I was my own server ! Pint of peroni ordered delivered promptly it was off lines needed cleaning it was flat had a tangy taste no problem I returned it to bar promptly replaced with a pint of Budweiser which was perfect . Food arrived waitress ran off before I could ask any mayonnaise?! Another trip to find a member of staff the mayonnaise arrived promptly . Chips on both meals cold my pasta which accompanied my cold chips and piping on chicken was inedible again cold . In a nutshell poor food ,awful service staff seemed to not care apart from one chap in a black t shirt .I would not return under no circumstances avoid .

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Booked a table of two for my Mum's birthday, she hadn't been here before and i came here last year with my partner and told her it was really nice. We both ordered two pizzas and chips, one chicken and bbq and the other make your own, they we're like cardboard. I asked for a pizza cutter but was told they could only give a sharp knife, we still couldn't cut our pizza it was that tough, sadly the chips we're just about warm. We both left and said its one of the worst meals we've had, very overpriced and quality is extremely poor. Sadly, I won't be returning this restaurant again. I would recommend Zizzi's for a lovely pizza which comes with a cutter!

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Lovely lunch ,food was fantastic and tasty .love the atmosphere,feel like I’m in a diner with the music playing ,staff so friendly.will definitely be returning.

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This place is great if you love American and Italian cuisine we were served by Laura T good member thanks.

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