We ordered two milkshakes and two Kinder cookie doughs. It took nearly 2 hours from ordering at 9:08 to delivery at 10:50, despite the estimated delivery time of 20-40 minutes. When the order finally arrived, everything tasted cheap. The Snickers milkshake was lukewarm and had a strange cheap taste, resembling a homemade version of Snickers. The Kinder cookie dough was disappointing, with minimal Kinder chocolate and drowned in a low-quality sauce. The cookie dough itself tasted overly sweet, like pure sugar. The ice cream had melted into a pot of cream, likely due to the warm weather. The restaurant should consider improving their quality and delivery time.
Ordered 3 Biscoff cheesecakes as a little treat having had some in the summer that I loved. Arrived within half an hour but it was absolutely awful strange consistency and no flavour; just dry and powdery. My 10 yr old actually asked “why is it like a sponge?”. I can only hope this is not their usual recipe and they mistakenly sent vegan cheesecake ? otherwise they have simply sucked every bit of flavour out of what was once a delicious cheesecake.
We have just ordered food to be delivered. We have waited 50 mins with no sign of delivery. When we telephoned all we got was you will have to sort out with Deliveroo not our problem as we have closed for delivery. They are not interested and don’t appear to want to sort out so this doesn’t happen again. Very poor customer service. Do not order from this place.
I ordered 2 freak shakes the special one and the kinder one) tonight for me and my sister and they both were delicious , would definitely order again! And the delivery driver was so polite and friendly. I recommend this place to anyone!!
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The staff at this restaurant is very friendly. I tried the Lotus Biscoff Brownie and cookie dough, both of which were amazing. The portions were good and everything was very tasty. The shop was also very clean.
We ate at the restaurant and enjoyed cookie dough and milkshakes! Everything was delicious. The staff was friendly and our two kids were happy, so we will definitely be returning.
We have had multiple deliveries from Gelato, I love their fresh milkshakes, my fiancee loves the cookie dough. Very Tasty!!! Delivery staff are really polite as well.
speedy delivery and absolutely delicious we had chocolate cookie dough, a strawberry crepe and cheesecake. definitely worth every penny
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Went in the restaurant for a change very bright and enjoyed it. great staff food was hot and tasty give it a go loved it
Amazing dessert and great portions Great all round Loved the food It was such a good experience for a couples night
