Gerardo's Pizzeria, Mt. Kisco, Ny

The service at this joint is very poor. The staff that answered the phone after me telling him my address, first he said he would deliver , then changed his mind and told us to order from door dash. After we paid in full he said that door dash makes them send their own drivers and he can’t deliver.Upon calling door dash we were informed the restaurant doesn’t have a deal with door dash where dashers go there, they use their own drivers and just advertise on door dash. He hung up the phone when we requested a cancellation despite saying he won’t deliver. The least he could have done is cancel the order.Like in many other posts below I had the same experience of the ‘staff’ huffing and puffing...

• Utile
• Pas utile
• Répondre

I’ve been ordering from Gerardo’s for years. I’ve given them plenty of business over the years. However, their prices have gotten ridiculous as well as their service. I ordered for my birthday dinner shrimp scampi and clams oregonata. Instead of them delivering the clams oregonata, they gave me clams casino which I don’t like. When I called to tell him they gave me an incorrect order, he told me to just eat the clam casino. I don’t like clams casino. He made no effort to rectify it or offer me credit. The shrimp scampi was so salty that I couldn’t eat it. $60 later. My birthday dinner was ruined. Don’t give them business because they don’t care if they get any. Use D’Almafi in Bedford Hills...

• Utile
• Pas utile
• Répondre

My family orders from Gerardo's nearly every week! We have tried many, many delicious meals from the menu. We always have a delectable and hearty meal and are always pleased with the service and professionalism of the business. We are all Italian and we are NEVER disappointed! Whenever there is the slightest question or issue with completing the order we get a personal call to clarify or satisfy the order, despite how busy the restaurant is on a night. We are grateful for the quality and consistency and look forward to many more meals!! Thank you, Julianne Brenza

• Utile
• Pas utile
• Répondre

Our favorite pizza place in Kisco! Pizza is great and any guy behind the counter is always so friendly/welcoming! Perfect place all around! Parking: Parking on the street. Sometimes is available. But just around the corner there's a lot and they have a back door Kid-friendliness: Absolutely kid friendly. Right across the from the park I've seen countless families there after a summer day/lots of baseball games etc

• Utile
• Pas utile
• Répondre

Loved my pasta dish. Jerry is amazing Vegetarian options: Ask they make accommodations Dietary restrictions: Ask they make accommodations Parking: Park in rear for greater parking Kid-friendliness: Have kids menu Wheelchair accessibility: All tables can accommodate

• Utile
• Pas utile
• Répondre