Please, please, do not book this hotel. Stay away. We had gotten 2 rooms with them via Booking.com, and the rooms they showed us reeked of cigarette smoke, the carpets were horribly dirty, and the bathroom floors were sticky. The attendant denied, then admitted, that the rooms were smoked in. After a long drive across the state with a tired family, what a let-down! While we were in the lobby (at 1:00 AM) there were loud, indecently dressed women and sleazy men coming through--too many for a normal hotel. Adding to this the luxury cars parked around the hotel, we strongly suspect illicit activity. The proprietors would not refund our credit card, and we had to initiate a charge-back process t...
Upon arrival there was a man sleeping outside on the concrete walkway. The lady at the front desk assured us he was leaving. Went to our room and it smelled like stale cigarettes. Walked around the room to make sure everything else was clean. Checked the bed, the bathroom, and tub. Everything looked OK. And then I saw it. On the side of this pullout couch next to the wall was a used condom. I was beyond grossed out. Went to the front desk and the woman was like ill refund the room, and gave us a new room AND HAD THE NERVE TO ASK IF INSPECTED THE ROOM I will never not look by the walls ever again. I couldn't stay. I was beyond grossed out. PLEASE PLEASE PLEASE DO NOT STAY HERE. YES ITS CHEAP,...
A good value place to stay if you don't want to spend a lot. It is rather odd though, a building and size with huge rooms and hot tubs in the room The hotel could be so grand with a bit of investment. Certainly don't be put off by some of the negative revies here, I'm not sure what people were expecting for their $50 investment, but i was reasonably happy with what I received and that was a clean, large room and a comfy, large bed with a hot tub. Happy.
What a terrible hotel experience. The towels had dried blood on them, there was feces on the toilet seat, the sheets were dirty, and the room reeked of cigarette smoke, which triggered my asthma. The carpets were sticky, and the overall cleanliness was appalling. If we hadn't just needed a place to crash for a few hours from 11 PM to 5 AM, we definitely would have left. It's absolutely disgusting.
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7/21/20 Please don’t come to this hotel Omg the Worst it really stinks omg I can’t believe it..a place so big it smell really bad.I pay $76 for one night as soon as we when in we when out...my kids was crying to please not stay there plus the worst is No Refund so I lost that money....think about before booking yes cheap but nasty don’t recommend at all.
Terrible experience. I strongly advise against staying here! This place is incredibly dirty and disgusting. It looks like it hasn’t been cleaned at all. The area feels unsafe, and there's a ripped curtain, filthy beds, dirty carpets, and backed-up drains. I am shocked that the health department hasn’t shut them down yet; they really should!
Gertrude Palace is an interesting dining option, primarily because it doesn't actually exist.
nice place
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