1 /5
Évaluation
★
I ate at this restaurant one day the last week of August, and experienced terrible service. We arrived hours before closing but after we had been seated the restaurant shut down hours beforehand due to it being slow. This was a decision made right after we had been bought our drinks- the kitchen was yelling to the front of house staff about the last time a customer had come in, and was heatedly discussing with the manager how many people were still seated and that it was too slow to be open. All of these conversations should be held out of earshot of customers. During this time we overheard a manager telling staff to keep food for reserving the next day (much of this food we wouldn’t eat at all, it looked like it had been sitting for hours- well past it’s prime). Most areas in the restaurant were messy despite the staff saying it had been slow. Food was being taken off the buffet well before we were finished making our plates. If I paid for a buffet, I should have access to the entire buffet, not feel awkward as we approached when the kitchen staff was clearly trying to wrap up and go home. It was incredibly unprofessional as it was clear we were being rushed out. As we were ready to leave, I was unsure of how to tip as we paid with a debit card. I was talking to the other member of my party about how to tip using our debit card when our server came over to give a lecture about how she is not paid in any way but tips and the restaurant doesn’t pay. As I have also worked as a server, I know how this works (low hourly wage tips) and always tip. However, I find the fact that she was so clearly eavesdropping on our conversation and thought it was appropriate to come over and have an attitude about why we needed to tip her was a bit over the top and rude. Later that night, I became sick. I had been completely okay until eating here. I would never eat at this place.