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we know that some people could be nervous to go into darkness under days. if this is true for someone in their group, please make sure that the boats have lighted up for most of the rides and can be stored when needed – please inform us before visiting them. we can also borrow a “magic lantern” for the guests for free for their journey that we have found can help them feel more courageous when driving under the earth. these laternen have a soft and soothing glow. Please contact us before they visit if they think they want to borrow a laterne and we can have it ready for them when they arrive. visual impairments Our boat tour is only available with prior booking with special enumeration – please contact us. The bootstour is available in a written format for people with hearing impairment. Please ask before you visit us so that we can ensure that they are waiting for them on the day of their visit. a hearing loop is available in the gongoozler, at the ticket desk and in our functional room. please put them equipment on t. quieter boat trips we appreciate that some people might find mass and noise disturbing. our quieter times are a week in the time of the grasp. our quietest 45 minute boat trips are on the morning at 10.30 and 11.00 a.m., but we have pre-ordered school groups that visit some days, so please contact us before visiting for more information.