1 /5
Évaluation
★
on 08.09.19 we have booked paid a £500 payment for our dream wedding here on 22/05/19 the credit card receipt showed payment was taken by a company called seeking strategic limited communication was bad on all levels. we finally arranged to meet a high time...Coordinator on 07/02 - instructed to find the hotel area of desolate shutters below nobody came for the meeting or even telephoned to apologize for non-respect after having taken a afternoon out of work that traveled 45 minutes to be there. we had said that the hotel reopened the 18th jan. that disturbed me that I discovered over firmenhaus that the firma (esl) insolvent had been liquidated. I was not in the position to get a statement, was said to be a change of management, but not who is the new management. the directors of the esl are also directors of the gracehill house ltd and dark hedges limited see the companies house for the finances of these companies. I was then informed by causeway coast council that the spatialities no longer a licensed place to keep pre-ceremonies (despite hedges website say it is.) I asked to secure around the finances - the only answer I would get was that they ask the owner to call me. I waited for a week without calling, was only told that they had asked them to ring me. I don't give any money to a company that treated us so badly was so unprofessional. if they have paid with credit card, they can reclaim the payment under section 75 of the cca.