2 /5
Évaluation
★
★
Fast forward to yesterday (June 13, 2023), I bought three slices of that same cheesecake. I ate half of mine, and my daughter and granddaughter shared one, leaving the third slice untouched. To my disappointment, both of the slices we tried had a burnt taste due to over-roasted pecans (see photos).
I called Harriet's today and asked to speak with a manager, but Robin informed me the manager was unavailable. I explained my problem and requested a refund, to which she agreed. This was around 11:07 a.m. Later, at about 12:57 p.m., I called back to ask if I could just receive half of the cost back to avoid making the 20-mile trip for a full refund. That’s when she told me that she would not is...