Healds Hall And

The building is stunning and parking was easy. Breakfast fine. Staff were friendly, but I would advise anyone staying to make sure that you are not being placed in room 112. I can see from previous reviews, other negative comments about room 112 and feel totally let down to have been placed in the room. It is a tired room. The blinds were dusty and weren’t fit for purpose as they didn’t block out the light from the illuminated tree. The bed frame, mirror and windows were also dusty. Stains on the carpet. The mattress was soft which some people may like, but my partner and I came away with back pain. The tv had to be reset on the 2nd night as the picture constantly broke up for 2 nights. The plumbing was atrocious. Hot water came out of the cold tap in the sink and bath. Had to be run for ages to get any cold. The shower was impossible to control by thermostat and ended up having the weakest shower to allow me to use it. The lady on reception was aware of the issue and confirmed plumbers had been out as other guests had mentioned, but kept saying there was no problem. The bath though was lovely and deep. The heated towel rail did not work. This room should not be let out with the plumbing as it is. I feel very disappointed and would not visit again. Rooms: Tired Rooms: 1 Service: 3 Location: 3 Hotel highlights: Quiet

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Stayed in the hotel for the first time and decided to have an evening meal in the restaurant. Food was fantastic and accompanied by generous portion sizes and advised on which portions to have (I had mussels with sides) and followed by a delicious freshly made crumble and custard. Servers were friendly, polite and attentive and made everyone feel welcome. Served by Lucy, Cara and Betty. Would definitely recommend and visit again when in the area!

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We arrived mid afternoon and food service had stopped but the lovely jo had a word with the chef and they fit us in which was amazing, we were looked after so well, the service from Cara and Jo was second to none. The food was beautiful well presented and enjoyed equally by all..thank you so much for a wonderful afternoon guys and a special thanks to the chef who made it all possible Service: 5 Location: 5

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Fantastic Had an amazing lunch. Food top quality. Decor very modern. Lovely ambience. Restaurant prices. Prawns to start with with were to die for. Fish was excellent. Main course of salmon and hake. Can't wait to return.

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We eat in the restaurant/ bistro quite frequently. It has an extensive menu as well as specials and an express lunch. Top quality food, drinks and service. Highly recommended Service: 5

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