We had brunch on a Saturday, early afternoon. 6 of us sat down and the restaurant was busy but not full. Everything was fine until we asked for our bill and that's when things started to go sideways. We had 6 people at our table and Heirloom has a policy it seems that means you automatically get 18% added for a gratuity. That's fine, nothing out of the ordinary there. But we were never told. Or at least not voluntarily.We came to the table in two groups of three, so perhaps it just didn't register with the waitress initially and that's fine. But one of our party was making an early exit and given the machine with her total already punched into it. And only when she asked to see her bill (the...
The food was ok but not outstanding and to my mind expensive for what you get, after all vegan and veggie food is cheaper than meat.The evening ambiance was lively and busy which is fine, but the layout made it very noisy and almost impossible to hear our party's voices.My gripe is with the forced 18% gratuity for 6 people. I appreciate that this is becoming the "norm", but why are we all accepting this. In our situation, we split the bill between 4 and 2 people and they still charged us an extra 18% - the whole idea of a tip is to reward good service, now for two people it cost us what they thought there service was worth. Surprisingly, I would normally pay higher than this, but it should b...
The first time I visited, I was there with my vegan friend and we were both impressed with the location, food and amazing service. After that, I talked the place up so much I ended up taking a coworker with me and the was a big difference. The service was slower, the menu changed, and, for us at least, the quality just want there. Her dish was overly spicy, to the point of being overpowering. And salty. Salty as hell. Mine, the veggie burger, was good but the top and bottom of the bun was greasy. Kind of weird.I think the fact that I'd talked it up so much made the let down even worse. I feel like there's been a ownership or manager change. Keep in mind, you are paying a lot to eat there, as...
Did our research online for this restaurant. When we were seated, we were given a very limited breakfast menu. Several of the menu items that were shown online were not available. When we ordered our meal, it took about 50 minutes for our food to arrive. My friend's poached egged were undercooked and cold. Mine were cooked properly but arrived cold and I was told my toast would be along in a few minutes. I sent my eggs back and received new ones. The manager apologized for not updating the online menu and for the wait for the food. They graciously offered to make an adjustment on the bill. This place has a lot of potential - they need to live up to it.
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My friend brought me here for lunch and I loved it! We shared the large kale slaw. I don't know what was in it (other than kale) but the taste was amazing! I also had the battered cauliflower which was delicious. My friend had one bean taco which looked very good as well. I usually post a picture of my food but it looked so good I forgot to take a picture and just dug in
Really the best vegetarian dining experience around. Even my kids (teens, one of whom is not vegetarian) loved it.If you've been thinking about trying a healthier diet, or have a guest or business meeting that is vegetarian/vegan or just has dietary restrictions like gluten/dairy, this is the place to go.Try the Ninja Bowl!
The menu had changed since I was last here and the changes were great. Gluten free options and more varied choices. Very interesting wine selection. Generous portions. Great service.
Great food, great service.
This is a upper scale vegetarian place... very nice atmosphere and food is yummy.
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DeliciousHave done two walk in breakfasts hereWait time was next to nothingGood drinks, good food.
I really wanted to like this place moreBut each time I've ordered takeout I have had issues.
