Il se peut que vous soyez redirigé
"Fantastic South Indian Garlic chilli chicken and Lamb masala. I’d recommend this place to anyone. Well done"
Téléphone: +441506653012
Adresse: 14-16 North Bridge Street, West Lothian, United Kingdom
Ville: West Lothian
Site Web: http://www.heritageindian.com/
Lundi: 15:00-22:00
Mercredi: 15:00-22:00
Jeudi: 15:00-22:00
Vendredi: 15:00-23:00
Samedi: 15:00-23:00
Dimanche: 15:00-22:00
Plats: 65
Commodités: 25
Catégories: 5
Avis: 4673
Absolutely appalling. We have been going here for years and loved it and the staff. I ordered a delivery. It took ages and the lady who answered the phone when I ordered clearly had no clue what Indian dishes were. I was going to ask...for the manager but decided to give her the benefit of the doubt but she struggled so much she had to put the manager on. He then charged me over for a main dish and three sides. I queried it and he knocked off a tiny bit. Final result… we got delivery after one hour and it was wrong!! No chicken tikka main dish.. just lots of curry sauce. I rang and complained . Was asked if I wanted it delivered now?!!!! Offered a refund which didn’t seem much so said no I won’t be back again. So disappointing.., wonder if it’s new staff? Will useDelhi winter in future… totally reliable.
Ordered a takeaway with starter and main courses for a Saturday treat. Have to say so disappointed as have visited for sit in, and had takeaway numerous times over past few years and this order was the worst Indian I've ever had. The spiced onions...were very poor taste wise and also the pieces were massive and not chopped very small. The pakora was as if it had been reheated from night before or lunch, either that or cooked in fat that required changing. Burnt batter was off putting even before tasting. All curries were very bland and some of the chicken was disgusting. Majority of these went in the bin as after having a piece of the disgusting chicken it would put anyone off. Sad to say after all these years we won't be using or visiting again.
To be honest I tried to order elsewhere but it was closed so I had to try the Heritage again. I wasn’t impressed last time but I thought I’d give it another try. We ordered vegetable pakora, pashwari Nan, rice and two chicken meals. The...pakora was a burned reheat so we didn’t finish them. The pashwari sadly was just a lump of dough and that was left too. The biggest issue though is the the two different chicken dishes tasted almost exactly the same so there was no gain from sharing the two courses. When we went to the heritage to start with it was great but sadly it hasn’t maintained those standards.
Terrible customer service Delivery driver attacked my neighbour with our food, which ended up all over the car and street. Manage said they just take anyone as they need drivers. I didn’t want replacement food but the manager brought it, he didn’t listen to what...I wanted to say. Terrible customer service Terrible for a child to see such behaviour. Will not be ordering food ever again from here.
