Afternoon tea and overnight stay were a lovely treat for my birthday. Afternoon tea was nice but very beige in colour. The scone were the standout of the offer, very nice indeed. The experience was slightly tempered by the condescending nature of the female restaurant host when ordering hot beverages. Lovely odern looking restaurant with views of the carden and saa except for the rather old and sticky table we were sat at. We were going to stay for dinner too but on reading the menu we decided to go elsewhere due to the price point of the menu which seemed over priced when having to pay separately for side dishes to complete the dish. Dessert at £10 for a fruit crumble tart was again very ex...
Really disappointed in Holm House. Received a gift voucher for the Spa and tried to book it in for 4 different days and was told there was no availability. The Spa closed for refurbishment, but gift voucher holders were not informed. I was advised my gift voucher expiry would be extended to allow for the Spa closure, but now the hotel is closing this is of no use. I have been advised that a refund will not be given. Very disappointing, as a student training in the NHS with 2 young children I was looking forward to a day of pampering!
Visited the spa this afternoon for a massage Katie on reception was pleasant and professional, whilst my therapist Anita was friendly, skilled and very strong! I’ve had many treatments over the years in spas and hotels all over the world, and this was by far the best! Overall a fantastic experience and highly recommended.
Although it is very sad when a business has to close. I was very disappointed with the Spa. Due to Covid and a bereavment my £100 gift voucher had expired and they Wouldn’t honour it !!!! So unsympathetic……..
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First and unhappily probably our only visit. Lovely dinning room with good views. Extremely pleasant, helpful staff and an excellent lunch...the bread was wonderful. Good luck to all staff in the future.
Had a lovely afternoon tea with my daughter. It was my father's day present from last year. It's a pity it's closing because we certainly would go there again and recommend it to others.
So sad to see Holm House is closing, what a loss to Penarth...I remember it being turned into a Hotel ... and have had some lovely celebrations there...thank you
Had a fantastic wedding last July at this beautiful hotel. The staff were amazing from beginning to end and I wish them the best of luck for the future.
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Fabulous place stunning views food fantastic and prosecco something else Afternoon tea was amazing so much more for your money
Wonderful afternoon tea. Such a shame it is closing. Staff were so friendly and helpful. Thank you to you all
