Hot Pot Chinese Food

Hot Pot Chinese Food

3701VESTAL, PKWY E, 13850, Vestal, US, United States
55 Avis 3.7

"They served us raw pork dumplings. I got sick after biting one before noticing they were raw. When I asked for a refund, they completely ignored me. Very scary."

Détails

Téléphone: (+1)6072964630

Adresse: 3701VESTAL, PKWY E, 13850, Vestal, US, United States

Ville: VESTAL

Site Web: http://www.hotpotvestal.com/

Heures d'ouverture

Lundi: 11:30 -22:30

Mardi: 11:30 -22:30

Mercredi: 11:30 -22:30

Jeudi: 11:30 -22:30

Vendredi: 11:30 -22:30

Samedi: 11:30 -22:30

Dimanche: 11:30 -22:30

Statistiques

Plats: 14

Commodités: 5

Catégories: 5

Avis: 55


Adresse

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Avis

1 /5 Évaluation

So hoping this was going to be great for our 25th Anniversary, but...nope. 6 of us were there, everyone else ordered their own meals, my daughter and I ordered the (supposed pre-prepared) Spicy Hot Pot. Everything else came out and we waited, and waited, and waited...over an hour for the Hot Pot. Everyone was done eating and had to wait for us. But the worst part was that it didn't even come with everything it was supposed to...i.e. no sauces or herbs or sprouts . Very very disappointed. The Red Door hot pot restaurant is amazing compared to this joint.

1 /5 Évaluation

Please, caution when ordering from here. BE READY TO WAIT! We placed a Door Dash order and were told that the order would be ready in 30 minutes. 30 minutes past the pick up time, we are still waiting for our order. This is absolutely absurd. The staff was very unprofessional. When I called to place a pick up order, half way through my order they asked me to place the order on Door Dash (so I had to make an account on Door Dash just so I could place the order). I would not recommend ordering from here if you are looking for a quick meal.

4 /5 Évaluation

Very good food. Szechuan cooking on the spicy side. Pan fried pork dumplings were crispy outside, tender inside. Kung pao chicken and Spicy beef were like it’s done in NYC. Sadly, service was terrible. Maybe it was because staffing for lunch is not what it should be. Zombie-like kid wearing winter parka was the never-present waiter. Not too much of a problem for us, we had all day to sit there and chat, but I watched 3 people come in, shout “hello,” knock the kitchen doors, then walk out. Too bad. Like I said, the food was delicious.

3 /5 Évaluation

Never been to an authentic hot pot so I wasn't sure how everything works. The waiter was nice to explain things to us but as far as flavor,it was lacking. this is a one and done type of place

1 /5 Évaluation

They served us raw pork dumplings. I got sick after biting one before noticing they were raw. When I asked for a refund, they completely ignored me. Very scary.