3 /5
Évaluation
★
★
★
I'm a little mixed. The staff were very pleasant, we can't blame them for that. However, you should put in place a procedure for customers who travel with medical treatments requiring compliance with the cold chain. On the day of departure we lost a lot of time because our ice packs could not be found by the staff. we left the hotel with the ice packs of another customer, then called back by phone later to tell us that they had been found and to proceed with the exchange....nothing serious but we had an appointment that we We almost failed and I didn't like the idea of leaving with someone else's equipment instead of mine, out of spite. Despite everything, the error was corrected and the you...