Went to drive thru in the morning as we were coming from somewhere. We went through drive thru because didn’t had enough time for cooking. Ordered 3 cheese toasties, their Manager Milan took the order, we received t and take it home. When we opened the toasties packaging, 2 toasties were without butter, all the burnt pieces from tbw toaster sticked to the bread. Took it back and Milan said nothing’s wrong with and upon arguing its missing butter well, we were told butter is not in the recipe but butter is in recipe infact. He said do you want refund? I said it’s not about the refund, our time had wasted, we need new one. Milan said you got to wait few minutes as there are already 7 customers...
Food was good and prepared quickly. Chips were crispy and hot. Burgers were delicious! I ordered a beef one and a chicken one and both were absolutely delicious! Self service ordering which made it faster and less stressful as I could pick my order at my own pace but the screen on my kiosk was only half working so it made it hard to see and order from. Toilet doors don't lock properly at all and there was a bag of recreational drugs on the floor which wasn't cleaned up even after a staff member used the bathroom before me. Parking outside was good and easily accessible. Overall store was small in comparison to other Hungry Jack's so definitely might choose drive thru next time.
The most useless customer service. Wait 20 minutes for a small whopper meal just for the order to be wrong. 2 people before us they got their orders wrong. Instead of consistently talking with eachother about what colour to die your feminine boys hair next. Do your job you are employed to do. Useless. Food: 1 Service: 1 Atmosphere: 1
Whopper with cheese, well was disgusting, 1 strand of lettuce no pickle, but they cut the tomatoes so thick the whole thing was gross, chips cold ordered large got small drinks flat . Meal type: Lunch Price per person: $40–60 Food: 1 Service: 2
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If their.food is not up to scratch then it starts frm the top...the managers. They don't train their workers properly at hjs wangara....especially that Rain (or cloud) watever her name is...
Very disappointed as a fast food restaurant I would expect it to be fast food but yet I wait everytime (10- 15 minutes) Meal type: Lunch Food: 4 Service: 1 Atmosphere: 1
Ordered and confirmed ordered. Waited 15 mins. Recieved order to find it was wrong. Meal type: Breakfast Food: 1 Service: 1 Atmosphere: 2
HD 3 medium chips 10.15$ , quantity is so less.. doesn't worth 10$ for it... so not on... Food: 1 Service: 1 Atmosphere: 1
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It take too much time to prepare and staffs are not organised Food: 4 Service: 1 Atmosphere: 2
Way too long to get the order. Waited in the drive through bay for over 10minutes.
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