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"The pharmacy located on Battlefield Street in Springfield is terrible."
Téléphone: +14178811950
Adresse: 1720 W Battlefield Rd, Springfield, Missouri, USA, 65807, United States
Réservation, Réserver
Ville: Springfield
Lundi: 00:00-00:00
Mardi: 00:00-00:00
Mercredi: 00:00-00:00
Jeudi: 00:00-00:00
Vendredi: 00:00-00:00
Samedi: 00:00-00:00
Dimanche: 00:00-00:00
Plats: 1
Catégories: 5
Avis: 3696
Yesterday, on 9/19, I called the Battlefield HyVee Pharmacy around 3:30PM in the afternoon in an attempt to transfer two controlled medications from the Sunshine HyVee Pharmacy. Unfortunately, the Sunshine location did not have the medications I needed in stock. I called the Battlefield location to inquire about their stock availability. The man I spoke to had a condescending and uncooperative attitude towards me when I informed him of the medications and doses I required. He seemed unsure if they had the medications in stock, but eventually claimed they did. However, he stated that he personally would not allow me to pick up the medications unless I also had a non-controlled medication sent...
I have issues every single time I come to this Hyvee Pharmacy. One being them not having my prescriptions ready literally any time I am supposed to pick them up. It could be set to be filled the day before and when I go the next day I’m waiting 30 minutes for them to fill it… and that’s after waiting 10 15 min in line to even pick them up. They have told me before that they would have it ready and they ended up not having it in stock at all and I missed my meds by multiple days something you would think they would call you about, but I had only been told when I called to check if my prescription was ready. Most recently they gave me only drawing needles with no syringe, and I had to wait 15+...
Every time I go to this Hyvee Pharmacy, I encounter problems. One major issue is that my prescriptions are never ready when I come to pick them up. Even if I request them to be filled the day before, I still end up waiting 30 minutes for them to be prepared after standing in a long line. There have been instances where they promised my prescription would be ready, only for me to find out they didn't have it in stock, causing me to be without my medication for days. Recently, they only gave me drawing needles without the syringe, and I had to wait an additional 15+ minutes for them to put together the syringes I needed. In the entire year that I have been going there, I haven't had a single v...
My husband called to have his prescriptions transferred to Hyvee over a WEEK ago. He has called back multiple times to check on the progress and every time there is a new excuse, such as the other pharmacy didn't answer, the other pharmacy didn't respond to the fax, etc. The last time he talked to someone they said there is no record that any of that had been done and that they were going to call the old pharmacy to start the transfer and call him right back.. and..nothing. We have given up. People typically NEED their medications and don't just take them for fun or when they feel like it. Medication is not something to play around with. Going to a different pharmacy and will steer clear of... Réservez une table maintenant
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Christmas Eve and we missed our grocery pickup slot. They close it off at 8p we arrived at 8:10. However Carson stepped in came to our rescue at customer service, with a big smile made sure we received our groceries. Really, every employee there quite friendly on a Christmas Eve night.
