IHOP (acronym for International House of Pancakes) is a multinational pancake house restaurant chain that specializes in American breakfast foods. It is owned by Dine Brands Global--a company formed after IHOP 's purchase of Applebee 's, with 99% of the restaurants run by independent franchisees. The company has 1,841 locations in the Americas, the Middle East and South Asia. Recently, they decided to focus on burgers and be known as a burger place in addition to being a pancake restaurant. It all started around June 2018, when an IHOP marketing campaign announced they would flip their name to IHOb ; it was ultimately revealed to be a marketing campaign for its hamburgers, in an effort to ad...
While we were waiting, another customer who was already seated came over to chat with us, but he appeared to be under the influence. The manager, John, then ordered security to escort him out of the establishment. It was shocking to witness such unprofessional behavior, especially when the young man was treated roughly by the staff.
Afterward, we checked on the customer to make sure he was alright, and he informed us that he had been told he could return to the restaurant. However, when he attempted to pay for his tab outside, security seemed to pester him further.
When we returned to the host stand to get a table, we were informed by the security that John had decided not to serve us. I...
This IHOP states that it's open 24 hrs. I went with a party of 6 around 10pm to eat. There was approximately 2 tables in the whole place occupied and the server came to us and told us that she would sit us in a minute. She then proceeded to go sit at a table close to the kitchen and ignored us standing by the host desk for 5 minutes. Another employee eventually approached us and went to check with that same waitress where to sit us. After talking with her he came back and told us that there was an hour wait. An hour wait and absolutely no one was in the place. When leaving we saw that waitress and other employees outside talking and listening to music by the side door. Don't say that you're...
Our greeter had the most genuine wonderful smile attitude, I felt happy just sitting at my table. Service was prompt, waiter was great, attentive but not intrusive. Food was exactly as ordered and delicious. Even sitting right behind a table with a screaming infant and a toddler who kicked the back of my booth the entire time, I still left with a smile.
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Idrees is incredible! His energy is truly unmatched, and he absolutely deserves a raise—whatever he's earning, it's not enough. He’s a fantastic server and made my experience enjoyable. I can't wait to return and see him again. And by the way, the food was quite delicious too!
One employee thought it was a good idea to have his dog in the dining area. No hostess was seating people. My group waited over an hour. After seeing the dog being pranced around we chose not to eat there. I didn’t see any leaders in this establishment and will not be back.
I recently visited the IHOP in the New England area for the first time, and the experience was different from what I expected. The food didn't taste as good as it used to, and the waiter brought me the wrong order.
5-15-22. Food was good minus the bad Body Oder from the kid that sat us. And he kept walking by our table. That needs to be checked when you work in the food industry.
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The pumpkin spice pancakes were absolutely delicious! They also offered unlimited coffee refills. The staff was very friendly!
The breakfast was fantastic, but I have to mention that the coffee was disappointing. Just my two cents!
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