I placed an order for pick up via phone on a Saturday. I ordered 3 meals. Two meals were the exact same. I was told 25 minutes before I could pick up. I arrived and was told my food was being packaged. 20 minutes later, still no food. I asked a different person about my order, and he checked and said they are cooking it now. I was confused because I was told 20 minutes earlier that it was being packed up for me. Who I assumed to be the manager came up and asked if I had been helped. I replied yes and no. I told him I placed an order over an hour ago and still had not received my food. He asked if I had paid, and I said not yet. He said he would take 20% off my meal.That was a nice gesture. I...
This restaurant should have the option of zero stars because it is terrible. I placed an order 30 minutes ago and when I went to pick it up, no one answered the phone. They kept hanging up on me and I had to call multiple times just to wait on hold again with no answer. I finally decided to go in person to ask about my order. The girl at the front said it wasn't ready and that I would have to wait another 35 minutes. When I asked why I had to wait, she simply told me I could cancel my order if I didn't want to wait any longer. Her customer service was lacking and her attitude was the worst. Where is the management in this place? They need to make some serious improvements.
I understand that when people think of Compton, they may have preconceived notions about the area. However, this IHOP is a solid establishment and I encourage others to give it a try. The customer service has been consistently outstanding and the food is also excellent. They are open 24 hours, so if you find yourself in need of a late-night meal in Compton, I suggest stopping by. They even offer protein pancakes and healthy meal options for those looking for a pre or post-workout meal.
Thank you for reading this review, and a special thanks to Thomas for providing exceptional customer service. I hope this review will encourage others to visit this IHOP.
The manager at this restaurant is extremely incompetent. There is a promotion where if you buy a $50 gift card, you receive a $5 card as well. However, the manager tried to keep the extra $5 card for himself, claiming that the computer was not working. He then put the $5 coupons to the side for his own benefit.
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Never coming back here again walked outside from having disgusting breakfast that tasted awful to having Drug addicts and Thugs looking at me as I ran to my vehicle, fearing for my safety!
Curbside pickup is trash. You're supposed to notify them when you arrive, and you can even choose a pickup time. However, there is absolutely no efficiency in this process.
I was seated immediately and the service was good. However, I noticed that the tables did not seem to be adequately spaced apart due to COVID-19, which made me feel unsure.
I absolutely adore their takeout packaging. The separate compartments ensure that each item stays fresh and distinct.
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The food was delicious. The restaurant was a bit crowded, but the service was still quick.
The food was horrible and the service was very bad I will never go to this location again
