Ingrebourne Links Golf Country Club

I recently was married and held the wedding reception at Ingrebourne Golf and Country Club. After COVID cancelling the two pre-arranged weddings and venue problems we were lucky to book the above. The venue can only be described as first class set in beautiful surroundings. Although I arranged most of my wedding decor entertainment and all the extras I had the venues wedding planner to assist and advise. This is where I feel I was let down on several points. Whenever calling to speak to the wedding planner I would be told they are off ill or in a meeting to which I would advise I had just received a call I would then be put through bit strange The food options were advised and guests pre-ordered as such they was good enough to swap a meal for me and allow young adults to have a children’s meal bearing in mind I was still paying £50 per head for chicken nuggets and chips but on the final meeting I was told that previous weddings it was easy as all guests had burger and chips instead of the suggested option, which not once was we informed of this option which would of helped massively. unfortunately too late to change. I prepared all decorations and special touches including the cake topper I had especially had made also this was quite a personal touch which was not placed on the cake, the wedding planner denying she knew anything about one even though I had witnesses showing and giving it to her the day before the wedding along with all the other items. My guests being shouted at for entering the social bar to get a drink due to it being 26c outside waiting before the wedding. Disgusting they was shouted at by the wedding planner telling them it’s members only….. that fair about maybe just telling them nicely but from my guests point of view they were adults they didn’t deserve to be spoken to like that they was kept waiting outside the venue in the sun like animals until they was allowed in My daughter who was bridesmaid was told by the planner in secrecy that she would arrange for a golf buggy to be done up in the bridesmaids colour to be used as transport for photographs. This the planner then denied even though my daughter told my mother of the plan, so she was basically calling my daughter a liar. We had arrange and asked for permission for a confetti canon to be met off on our first dance by the entertainment company all was good to go until on the day this didn’t happen when asked we got told the venue don’t allow it yet again all was denied that this was never agreed. I was told and booked accordingly that the reception could finish at 1am but on the evening they had the DJ finish at midnight and all guests had to leave the premises by 00:30, many had booked taxis for 01:00 so had to wait around outside. There was no alternative than to leave the building as the two security officers were walking around the hall clapping like they were herding farm animals. Also the security staff were bagging up and helping themselves to food from the buffet table, totally unprofessional. I would say that the customer service leaves a lot to be desired. making contact with the wedding planner afterwards proved difficult to get questions answered most was avoided or denied and when speaking to Dominic on the telephone the main manger his attitude sarcastic and quite rude not what you expect of a person in his position. I have emailed Dominic and he hasn’t even had the courtesy to reply to my last email. As much as these may seem like non trival things for most they was points that effected our wedding and I think we the right management and planners this could be the perfect place to hold your wedding until then I would advise anyone to Avoid

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Friends had arranged a Christmas celebration.We were asked to arrive at 1900hrs.which we did and were given a glass of champagne? or orange juice.We went to our table and waited for our starter.While we waited we went to the bar for drinks for our party 20 minutes later we got our drinks.We sat and waited until 2100 hrs to receive the starter.At no time did any staff attempt to remove the any used glasses or used plates.Finally at 2200 hrs the main courses were delivered.It was not worth the wait.I had ordered the roast turkey.What did I get processed turkey sliced to appear real turkey.The vegetables were presented in a dish swimming in water the vegetables looked like they were from the reduced isle in Sainsburys.My wife has ordered the vegetarian mushroom and stilton pie.She is convinced it was the same as you can purchase for £1-99 at Lidl.The food was in my view an absolute disgrace,When we complained we were told there was trouble with the ovens,However one of our party had attended the previous week when the same excuse was given.They charged £39-00 per head for muck overcooked food I do not know how you can justify these prices.Hopefully the management will take note and provide value for money

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I had my wedding reception at ingrebourne links in 2029 and have to say they were perfect. Every second was dealt with to perfection. A guest since booking the meal at the wedding became a vegetarian so meal had to be changed on the day. Not a single problem. They even made a dish not on their menu for me. They are incredible. Vicky and Rosie were incredible. Went back in Dec 21 for an Xmas meal. Wow. They did not disappoint. Food yet again was amazing. I could have easily had it 3-4 more times. The food. The drinks the entertainment and the service was yet again perfection

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We booked the smaller of the two first floor function rooms for a lunch-time family and friends get-together to celebrate our recent wedding. The room itself is spacious and stunning, with floor to ceiling windows on two sides that look over the golf course. The service was excellent and the three course meal we opted for was delicious. Vicky and her staff are friendly, efficient and so accommodating. Nothing was too much trouble on the day. Big thanks to everyone at Ingrebourne. Would highly recommend.

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I'm a member here and I organised a society day for 16 people. The staff were really helpful and welcoming. The service and food was very good. But you come here for the golf and in my opinion this is the best course in Essex. Yes, better than Thorndon and Orsett. The course is long, but with a variety of tee options, it's playable for all. And always on great condition. I'd highly recomend this course and club.

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