Jaleo Crystal City

I wanted to visit this location as they were shuddering their doors after 17 years. After being quickly seated, we waited for approximately 15 minutes before we had to ask someone if we had a server. The gentleman checked with the front and said he would assist us. Although friendly, his service was horrible. He forgot orders, food arrived room temperature, incorrect dessert brought, and had to continously ask for the staples e.g., bread and dipping oil. A separate server came to our table and was instrumental in getting us the correct dessert. He was kind enough to clear our table which the busboys overlooked when walking thru the restaurant. This other waiter provided us with the check and...

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We celebrated our anniversary, as we had met at JALEO seven years before, and said goodbye to our favorite of Jose Andres’s locations. It was wonderful to see my favorite staff and managers and learn to which restaurants they will be going so we can follow them as well as begin to frequent some of the restaurants in Penn Quarter. We enjoy nothing more than the relaxed and festive JALEO and it sister restaurants, and the fantastic food and service at each. Meanwhile, we want to thank all the dedicated personnel a Crystal City for providing special experiences even when we just dropped in. We love you and we’re going to miss you.

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We did the Tasting Experience and were delighted with the quality and quantity of food. Standouts included the Catalan-style (a dried fruit, a fresh fruit and a nut) spinach, the rum pineapple, and the gazpacho). All of the dishes were delicious and there were a LOT of dishes! We did have a setback with our drink but the manager was very responsive. Our server, Mark, was informative and attentive, as were the assistant servers.

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We chose to dine indoors as it wasn't crowded and the decor and ambiance were cozy and welcoming. Sangria Hour is a great way to try out tasty tapas and wine. Then we had the paella, which was delicious and a perfect size for four people, with leftovers to spare. The waitstaff was friendly and attentive, and the overall ambiance was lovely. It was quiet due to the pandemic, making it easy to social distance.

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Restaurant was empty. Hostess insisted on seating us in the back though I had requested a window table. That table and most of that area were still unoccupied when we left. The meal was good and staff accommodating of our low carb request.

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