Completely unprofessional. Ordered online and received a confirmation it was ready for pickup. Person picking it up was told the order was never received so I called. Jordan, the gentleman who answered the phone, could not have been more rude. He was smug and called me “boss” and “bro” the entire conversation. I asked him why I was charged and received confirmation the order was was ready. He said “don’t know what to tell you, bro”. I told him I can come down to show him the screen shot of the confirmation. He said “trust me, you don’t want to come down here.” He is unprofessional and refused to put me on the phone with his manager. He ended the call by saying “ok boss” again. I’ve been goin...
I ordered two sub-shells—one with cheese and one without—and it took about 15 minutes for them to be ready. When I finally received my order, I was taken aback by the amount of meat in the bowl; I’d be surprised if there were even 2 or 3 ounces. The portion size simply isn’t worth it. A few years back, their subs were excellent, but sadly, that’s no longer true.
I’m very disappointed I don’t know how many times I order from jersey mikes from Bowie and they never have my order the way that I order these the only sandwiches that I eat..so wend I order I want to be the way that is supposed to be…and every time is not.is just because I order online..?
Customer service is great here! Come twice a week and great service. We never had a bad experience here. Each individual team member welcomes you with a friendly smile. My husband and I are regular guests and everyone knows what we want to order. Keep the good work!!!
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Now is a place I would eat there at least three times a week. They have changed for the worst. No system in place , they cut back on the amount of meat you get . I watched them shaved the turkey so thin it looked like tooth picks. I want be going back
When customers order a sub, they expect fresh vegetables! Unfortunately, the salad I received was brown and was described as fresh. To make matters worse, there were bits of salad found on men's underwear! This is completely unacceptable!
At first, Jersey tried Mikes in New Jersey and when I discovered someone else, I just had to look by. San, that was good as before. I included the chip cheese steak for about $9.50 taxes. Pretty delicious stuff.
I ordered a Philly cheesesteak on wheat, but it honestly felt more like a salad sub! There was barely any steak, and it lacked flavor completely. Also, there was an excessive amount of lettuce in the sandwich.
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When you want a sub you expect fresh veggies! The lettuce was beyond brown and I was told that Was their fresh lettuce! They continued to put that nasty lettuce on people's subs! Not Acceptable!
every sandwich I tried was very delicious sweet fresh delicious
