Love their sandwich's that's not the problem. I used the app to order a free sandwich with my rewards points. That should have cost me zero dollars, but instead my credit card was charges FOUR times for a total of $70.17. Filled out a form and got aresponse email. I was told to call. I did and left a message. Then I received another email from someone else talking about aproblem that had NOTHING to do with mine. I called again and have heard nothing from them. No one will tell me why they stole$70.17 from me. I had to dispute it with the bank. DON'T USE THEIR APP AND PAY IN CASH. They are not trustworthy with creditcards.
That's not the main issue here. I used the app to order a free sandwich using my reward points, which should have cost me nothing. Instead, my credit card was charged four times, totaling $70.17. I filled out a form and received an email response. I wanted to call and left a message, but then I got another email from someone unrelated to my situation. I called again but didn't receive a response. No one is able to explain why $70.17 was taken from me. I had to dispute the charges with my bank. I don’t want to deal with this again; they are not trustworthy when it comes to handling credit cards.
I ordered an online pick up order. My husband went to get it and they told him it wasn't ready even though he was there like 5 minutes after pick up time. Ok whatever. He waits around for awhile and still no order. Finally he talks to someone again and they tell him that their printer was out of paper so they never got the order. Three more people had the same issue. They were rude and my husband waited for them to make it. No apologies or anything. Mistakes happen all the time but the issue is that no one even offered to make it right or to apologize.
Never have picked up a sub here on time. It's usually 5+ minutes late on a good day. Just stop online orders if you're going to wait until I come in to start my sandwich. Edit: to the owner, I'm not reaching out to you via email. My complaint is righthere.
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Great place to grab a sub sandwich. My favorite sub place was Subway now its Jersey Mikes like their subs because of fresh meat n veggies that go on their sandwiches. If we're hungry for someSubs its going to be Jersey Mike's.
I was very disappointed! The sandwiches hardly had any meat in them, which is a big change from how they used to be.
MIKE'S WAY!Took a friend for their first time visit. Always love to get sandwiches from here.
Always clean. Always fresh. Great sandwiches. Always busy
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Good fast lunch. Always fresh. Good value for the money.
Food was good but the customer service was horrible.
