We stopped to get sandwiches on our way home, we do this a lot but will no longer do so. We will try a different location. Upon pulling into our parking space i noticed 1 employee sitting by the window, no problem with this as employees do take breaks. But that should have waited until the order prep area was swept because it looked bad. If you have time to lean, you have time to clean. This was drilled into me with every job I’ve had. Plus there were NO other customers in there. We ordered 3 sandwiches and 2 wraps. This is what we ordered. 1. #2, roast beef, no tomatoes. I got home thankfully no tomatoes, but there was some sort of cheese, and it had HAM and not the roast beef. SANDWICH FAI...
There is absolutely no doubt in my mind, after ordering the tuna sandwich two visits in a row, that the staff is definitely skimping on portion size to save money. The tuna sandwich used to be very generous. It was packed with tuna and cheese. The last two times I have gone in there, the sandwich is 75% lettuce, and the cheese amount definitely seems less. The amount of tuna is barely enough to cover the bread. The first time this happened I thought it was an anomaly so I would give them another chance. I was just in the other day and same thing. I am so sick of all these restaurants. Trying to short change everybody. Looks like Jimmy John’s is going the way up chipotle with decreasing porti...
Today is Super Bowl Sunday, and I noticed that there was only one employee on duty. I was truly impressed by how this young man maintained a friendly and professional demeanor throughout the busy day. He did an outstanding job making sure every order was processed correctly, even as more customers continued to arrive. He deserves recognition for his excellent service. However, I think the management needs to improve their scheduling. There should always be at least two employees working, or the manager should step in to assist when necessary.
Very saddening I placed an order on the app they called me back and canceled it due to no delivery drivers. They will not even compensate me and give me anything to correct the situation. I'm starving please help. The last three times my family members got sick and got diarrhea. I do not recommend this place. The worst, horrible customer service ever. Stay away people. I even asked for a free sandwich for the situation being horrible and they said no can't do it. Horrible customer service. The lady on the phone was so clueless.
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Thomas is the definition of EXCEPTIONAL and EXCELLENT CUSTOMER SERVICE!! He absolutely brightened up my day and gave me such an amazing deal on my sandwich. He pitched to me to make the JJ app and I was able to get a free sandwich. He absolutely deserves a raise. He made my day.
Matt, Val, Zack, and Cody are simply outstanding! They are incredibly kind, efficient, and quick, consistently going above and beyond. JJ's EG has quickly become my new favorite lunch spot while I work remotely from home.
About the same as other Jimmy John's I've been to. Staff was a bit more friendly and attentive. Fans were set kind of high and blew napkins around. Not a big deal. Just saying you'll need a paperweight.
I always come in late, just before closing, and Jesse and Charles always take great care of me! The location is fantastic, but the employees are even better. I truly appreciate them!
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Could use some more on the sandwich. Paper thick meat cheese and pickle....reallyParking: Fine
Friendly people, very helpful, food was fresh and tasty.
