Jo Jo Japanese Steakhouse

Would not honor our Groupon that we paid for, don’t offer a Groupon if you’re not going to accept it. We lost out on $15 for the Groupon on top of a forced 18% gratuity we were not advised of on a party of 4 (2 adults and 2 CHILDREN) AFTER we already handed a cash tip to our chef who was honestly amazing. Which cancelled out anything we saved with the Groupon deal in the first place. Server and manager stand around and stare at you and listen to your conversations, quite uncomfortable and unwelcoming vibe. We were polite and kind the entire time and our server would hardly even acknowledge us, very cold and arrogant. Then raised his voice at me and leaned in towards my face, a 9 month pregnant woman, who was just explaining our concerns and told me I was just “making things difficult.” There’s clearly a reason their dining area is a ghost town during dinner hours. Prices are quite astronomical and arrogant servers and manager, we have been here several times before but that was it. We will NEVER be returning. Edit to address response: There were two separate parties, two separate families. If we sat at different tables and your employees had to do twice the work, those coupons would have been accepted, you even said that to us yourself. So we’re punished for attending your restaurant together and sitting at the same table Make that make sense. Not to mention, we’ve done this before and they were not denied, just today they were in an extremely hostile way. If you’re losing money with a Groupon, don’t offer them. Now we are out an additional $15 on top of our full price meal that we purchased to spend at your establishment. And we’ve eaten there several times NOT using a Groupon. Also, 18% gratuity on parties of 4 is not standard whatsoever.

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We just had a wonderful birthday celebration thanks to Jo Jo! Kind folks and from the appetizers to delicious Habachi (any combination of meals to share)one good bite of food after another! Thank you! Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Hibachi Steak, Lobster, Shrimp Tempura

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The food was ok. The staff were very friendly. The restaurant, including the restrooms were clean. They need to work on the the tip they added to our bill. It was quite high for a party of 4. Service: Dine in Meal type: Dinner Price per person: $50–100 Recommended dishes: Steak and Shrimp Combo, Chicken and Shrimp Combo, Jo Jo Salad

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Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Hibachi Steak, Steak, Lobster, Jo Jo Salad

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Food: 4 Service: 5 Atmosphere: 4

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