I placed my order at the drive-thru and asked for a large French fries, but when I got home, the fries were missing from the bag. After calling the store eight times, the manager finally answered. I explained the situation to him, and he asked if I could come back to pick up the fries. I told him I was already home and requested a refund to my card instead. He said he couldn't do that, but I could come back the next day to pick up a new order of fries.
The next day, I returned and received my fries, but when I asked if I would be compensated for my time and gas, he replied no. I have decided that I will never spend another dime at KFC again.
I visited the Kentucky Fried Chicken on Annapolis Road recently. Unfortunately, the food was not very impressive; it was quite dry, as if it had been sitting under the heat lamp for a few hours. Additionally, the cashier who took my order wasn’t very friendly. A simple smile and a “have a nice day” could have made the experience more pleasant. But I suppose that’s just how it is with the younger generation these days—I’ve gotten used to it.
The service was really bad, and I didn’t receive the complete meal I had paid for. I ordered a 12-piece meal for four people, but we only got 8 pieces. While we were trying to place our order at the drive-thru, we were approached by a random person. Honestly, I wouldn't be upset if this place disappeared completely—it's the only way to be sure it wouldn't happen again.
Just ordered food the lady on in the drive thru had a nasty attitude like somebody did something to her if u don’t want to work there then don’t I been workin with fast food for over 5 years she don’t know customer service
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Order taker was not as nice talking my oder. My Order was missing some items. And my chicken sandwich was dry and in two pieces.
It was pretty fast and the food was well prepared.
It's KFC...what more do you need to know...
My Mom was very happy with the meal
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Hot fried chicken on the go!!!
Good Drive Thru window service!
