As someone in a leadership position, I expected her to check the receipt details rather than just assume I had paid $9.99. I also observed that she appeared somewhat annoyed when she went to the back to get my dollar. Although she apologized for the situation, she shifted some of the blame onto her staff, which did not reflect well on her leadership. A good leader should take responsibility for customer experiences instead of deflecting it.
Since she did make an effort to apologize, I chose to give this experience two stars instead of one.
I have been a loyal customer at this drive-thru for 30 years, often stopping by twice a week. I usually order the original chicken dinner, which consistently tastes great. Service is typically fast and efficient, but on this visit, I called ahead to address an error with a previous order. The manager kindly offered me a choice between a refund or a free meal, and I opted for the free dinner. Along with the $18 meal, the manager also gave me two complimentary chocolate chip cookies worth $1.39 each.
The chicken pot pie didn't quite meet my expectations. It was okay but nothing special, and the flavor was a bit different from what I had anticipated. The fried chicken was a little dry and appeared smaller than I recalled. On top of that, the staff weren’t very friendly, and the food arrived later than expected.
Parking is available! I ordered 3 tacos and a four-piece chicken meal (2 dark, 2 white) along with a chocolate shake. The wait wasn’t very long since there was no one in line ahead of me. The inside was clean when I placed my order!
Réservez une table maintenant
i don't go often but it looks amazing on the inside! my favorite thing is the chicken sandwich combo with the special sweet lightning mountain dew, i got it with a side of mac and cheese which was really good, 5/5
Food is a hit or miss here. Sometimes you get watery mashed potatoes, other times it tastes like plastic. But the customer service has continued to go down. Honestly, I don't even know why I gave it 2 stars
Be sure to check your order before leaving the drive-thru. I ordered 24 nuggets but only received 12, and I didn't realize the mistake until I got home. By then, it was too late to fix it.
I had an amazing experience at this KFC. Everyone was so kind and helpful with all the questions I had. I have went to multiple KFCs and this one is the better one in the area.
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Worst KFC by far! If you coming here, order from the Taco Bell side. Mash potatoes has no flavor and the gravy is like water! I would go to Popeyes or another location
Best service in town! Everyone is so sweet here and thank you for treating me well.
Repas En Boîte De Nuggets De Sandwich Au Poulet Classique
Repas En Boîte De Nuggets De Sandwich Au Poulet Épicé
Seau À Boissons Gratuit 12 Pièces. Repas De Poulet
Seau À Boissons Gratuit 16 Pièces. Repas De Poulet
Seau À Boissons Gratuit 12 Pièces. Repas D'offres
Seau À Boissons Gratuit 16 Pièces. Repas D'offres
Combo Bol De Macaroni Au Fromage Épicé
Combo Bol De Macaroni Au Fromage
Bol De Macaroni Au Fromage Épicé
Combo D'appels D'offres 5 Pièces
