In store pick up of online order, busy Saturday night. 1. The KFC online ordering website doesn 't understand you can order on one device and pickup when you have another. The app is pathetic, so I use my home computer to order. But the email I get on my phone doesn 't allow me to click I 'm in the store . This is KFC HQ issue, not KFC Frenchs Forest, but is sets the scene for poor performance to follow. 1. Service, what service? You are waiting in a queue of customers in the store and the person at the front of the line is getting frustrated. He starts saying things like Are you there? . They are there, right in front of him but with their back to him filling boxes for the long queue of dri...
Like many KFC locations, this one also struggles with staff who frequently do not read orders correctly. I've lost track of how many times they have missed something during the drive-thru process. They consistently forget essentials such as sauces, provide the wrong size drink, and fail to give you a napkin when you have ordered coleslaw or potato gravy.
As with most KFC's this one suffers from the usual problem of staff not reading the orders properly. I have lost count of the number of times the miss something when using the 'drive through'. Constantly forget the basics like: forget sauces, wrong size drink, don't give you serviette when you have ordered coleslaw or potatoe & gravy.
I had a wonderful experience at the drive-thru of this restaurant. The coleslaw was always fresh, which is not always the case with most KFC locations. They also have indoor seating available. There is plenty of parking space. The staff are mostly young people, but I have no complaints about their service.
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I recently tried the new boneless box (3 pieces) at the restaurant and I was very disappointed. Each piece was smaller than 3x3cm, which felt like a total ripoff. I will not be returning to this restaurant.
Great drive through experience. Coleslaw always fresh ( not the case for most KFC's). Can eat in too. Loads of parking. Typical young people serving but no complaints with that.
Stopped in for a quick drive through meal on the way home At the speaker box we weren't greeted with the usual "welcome to KFC, please place your order"
Just had the new boneless box (3pieces) and was hugely disappointed! Each piece was less than 3x3cms.....total ripoff. Won't be going back
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This was the worst KFC I have ever eaten at. The experience was dreadful.
Nice staff, they are always friendly to me and i get the best chicken
