Yesterday we ordered 4 spicy sandwiches as we have done many times in the past. Upon eating it we noticed how soggy it was and also noticed it wasn’t the spicy sandwiches that we typically get. The bun was soggy, there was some sort of white sauce on it instead of the spicy sauce. I called today shortly after they opened (I work in the healthcare field, working 12+ hours and was unable to find the time to call until today) to explain this all to them and was told I could come in and get them replaced (which I’m very appreciative of) Once I arrived I was met with whom I’m assuming is the manager only for her to tell me that next time this happens I need to bring the food in to show them first...
Food is a joke at this point. It’s been a long time since I have had KFC. We decided to get it as a quick meal at the time of the posting and was shocked at how bad the food was. The employee through the biscuits into the bucket with the chicken which didn’t seem like a bad idea at first but was soaked in grease by the time it got home. The chicken itself was almost “soggy”. When I think of KFC I think of crispy outsides. Quality is poor. Food: 1 Service: 3 Atmosphere: 5
I don’t live to far but EVERY time I order from here they NEVER give me my other side of Mac n cheese or fries. My kids were super upset. This has happened more then a couple times. And the Mac n cheese has been burnt . Like who just gives burnt Mac n cheese Service: Take out Meal type: Dinner Price per person: $30–50 Food: 2 Service: 1
For the second time in a row, our food was terrible. The chicken and biscuits were stale and dry, hard to chew so clearly they aren’t putting up fresh food and using old food. We’ve called and complained but the manager was rude and wouldn’t maker it right. We will no longer go to KFC in Jenison. Food: 1
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Not good chicken tonight. Really greasy- I know, I know, but worse than normal. They were out of a few things. And what part of the chicken was that??? Really disappointing. Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 1 Service: 3 Atmosphere: 3
At least they had chicken unlike the other location. Gal who took my order and was at the window seemed irritated to be working. Good food. Service: Take out Meal type: Dinner Food: 5 Service: 3 Atmosphere: 4
Chicken is delightful but Cole slaw is FANTASTIC...!! Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Chicken, 3 Piece Meal Origial
Had a very simple order. Two orders of fries. Instead I got one order of Mac n cheese. How difficult is it? Meal type: Dinner Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1
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Hard to beat KFC chicken. It was very good Service: Take out Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Fried Chicken
