2 /5
Évaluation
★
★
I'd wanted to try this place for a while and came in excited. The pizza I ordered did not disappoint, but the LONG WAITS and unexpected extra charges were otherwise... We waited for maybe 30 40 minutes for one pizza, and we had already been hungry when we arrived. I'm pretty sure part of why the food tasted so good was also because we were famished by the time the food came. I had also asked if it'd be possible to remove the spiciness, and our waitress said she was thinking the meat was the spicy ingredient and would look into it, and asked which meat(s) I'd prefer if they couldn't make the meat non spicy. She never mentioned any extra charges. When we got the check, the price of the pizza was MORE than what had been on the menu, and there were also EXTRA CHARGES for replacing the meat (which they did end up doing). She took a look and said we had a good eye and that something was off, took the check and came back, but the extra charges were still there... And only then when we asked her specifically about it did she say that there were extra charges for replacing the meat which was odd because we had replaced beef with a split of chicken/sausage, which are both less expensive than beef. Then we waited another 20+ minutes for our waitress to come collect our payment (she was busy serving other tables). I ended up having to get up and go to the front to pay, but the worker there told me he couldn't help me, and I needed to wait for our server... Thankfully the manager walked up to me to process my payment. Overall... A very disappointing experience, especially since the pizza was actually good and our waitress seemed really nice... It was just the long waits and unexpected charges that totally threw us off and were very unprofessional.