1 /5
Évaluation
★
I selected this hotel to celebrate my husband's birthday, convinced by Monika P. via email and phone that it would be a fantastic experience. However, the moment we arrived, it became evident that we were in for a disappointing stay. The hotel was in desperate need of renovation, displaying signs of aging and emitting musty odors. Our reception by Pietra was unwelcoming and cold; she did not provide directions to our rooms. Throughout our time there, we felt as though we were intruding on a community and were not genuinely welcome. When I requested a different table for dinner, as the one assigned was positioned by the entrance, Pietra's response was dismissive and lacking in customer care....