La Laguna - Réservation de table

We booked Hotel La Laguna Spa and Golf for our last day in Spain before returning to cold Norway. We booked this hotel for the only reason that it had an amazing swimmingpool. We drove outside of Alicante to get to this hotel and arrived around 20:30 in the evening. Fair enough that we could not access the pool that late in the evening. However the following day the pool did not open before 11:00 o 'clock. Can you imagine? When the swimmingpool is one of the main attributes of this hotel. I went by the pool before 9 o 'clock to get the last hours of blissful sun and bathing in the pool. I was met by a guy cleaning the pool telling me I would get electrocuted by the machine currently cleaning...

• Utile
• Pas utile
• Répondre

This spa has the worst client service that I ever had in my life. I got a gift certificate for the Spa for my 50th birthday. My sister (who lives in Torrevieja) was also there and I decided to get her another certificate so we could have a special day together. I did not have the paper certificate with me but I had a picture and receipt. They did not validate my certificate saying that they needed the paper one , they could see that we paid for it and still did not honor it. It was very upsetting because we spent money and could not use the service. We tried to speak with the manager of the hotel and she told us that the Spa had nothing to do with them. Very disappointed, we will never be ba...

• Utile
• Pas utile
• Répondre

My friend I came for a weekend to disconnect and relax. We booked the full board package and it was nothing short of amazing. The pool is spacious with lots of places to hangout and chill. The bartender at the pool bar was very friendly and even gave us some recommendations on where to go at night. When we went for dinner, it was spectacular and the service was immaculate. We also spent some time in the spa and I booked a deep tissue massage. María José was amazing, I recommend booking a deep tissue massage with her. Overall it was an amazing experience and I would definitely come back.

• Utile
• Pas utile
• Répondre

I can't blame it at all. check them very efficiently and serve the bar delicate nino after midnight so that we could have refreshments after a late flight. the rooms are very clean and fi a good size with very good air cone. the pool is very good with many chairs and a good pool side bar. eating is also of good quality. the only moan is not a coffee or milk in the room for a drink first, so if it is a cup of tea milk, tee and coffee one has to with them a refrigerator is in the room) so a very good hotel that is worth money. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Having stayed previously, I am fully aware as to the spa facilities. I booked a massage for my mother , it was her birthday. We arrive and not one of the female staff warmly greeted us nothing! The only male staff member smiled and interacted with us. Today’s welcome was nothing shy of unprofessional and unworthy representation of this hotel. Etiquette training is NEEDED! I waited for my Mother and not one smile, or are you ok? Or can we get you something. Poor!!

• Utile
• Pas utile
• Répondre

Hace un mes, el 23.09.17 celebramos nuestro enlace matrimonial aquí. Hicieron que uno de los días más felices de nuestra vida fuera inmejorable. La comida estaba exquisita, un entorno precioso, la atención fue increíble. Sólo tengo palabras de agradecimiento. Lo recomiendo sin lugar a dudas.

• Utile
• Pas utile
• Répondre

I had an excellent day at the Spa, it’s all newly renovated and it’s like a day in Paradise! I especially want to recommend a massage with Juan Ramón, he did a superb job and since I have a summer home here I will be making appointments with him mandatory from now on during each visit.

• Utile
• Pas utile
• Répondre

Good location, the staff and service members are friendly. The hotel rooms are poorly equipped, I'd have expected more for this price. Theres not even a toilet brush. Buffet for breakfast is quite okay. Pool area and the SPA is nice Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Pleasant hotel, with nice and helpful staff. AC in the room was very loud and the temperature setting didn't work making it run at full speed all night, room was a bit worn. Food in the restaurant was nice.

• Utile
• Pas utile
• Répondre

Reservamos la Secret Room y nos ha encantado. Los detalles de la habitación, la cena, nuestro rato en el Spa....repetiremos sin duda

• Utile
• Pas utile
• Répondre