Additionally, when I went to pick up an order for someone else, I encountered a very rude employee. She seemed to have a terrible attitude, barely acknowledged my presence when I entered, and didn’t even greet me or ask how she could help. Instead of providing me with a larger bag, she handed me two small, steaming bags of food that were difficult to hold and nearly burned my hands.
When I tried to explain that the bags were hot and cumbersome, she began to raise her voice and insisted they don’t give out larger bags for small orders. Ironically, two customers before me received larger bags for less food. Instead of addressing my concerns professionally, she talked over me and repeatedly y...
We've ordered takeout from this restaurant several times, and each time our orders have been accurate and ready quickly. I've always enjoyed everything I've tried. My wife mentioned that the staff is incredibly patient with customers who seem unfamiliar with the ordering process. For instance, there was a man ordering ribs who was unsure about whether to get a full rack—too much—or a half rack—not enough. The employee kindly suggested, "Why not get a full rack and enjoy the leftovers?" My wife said the staff displayed remarkable patience, likely thinking they were part of a hidden camera show!
Usually deal with DoorDash and the food is great from here. Decided to go in person. 3 guys working 11/2/21 night. 2 were great didn’t see their names. Other kid (curly mom dyed my hair blond) rude as hell, rolls his eyes, doesn’t say thank you to an $8 tip on 20$ tab, acts like I should be serving myself, snaps attitude when I ask if I can get an extra corn bread, scoops the food with to go ketchup cups… list can continue.Hate doing this review
Hidden gem at the Jersey Shore! Very clean facility with caring and professional staff. Delicious menu items with a wide variety of choices at fair prices. When Boston Market dreams, it does so of this place! Assistant Manager John has fantastic customer service skills and cares about feedback from patrons while making the experience a good one. Whether dining in or taking out, you'll enjoy the experience fully. Thank you!
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Shame on Management I was in there a few days ago heard some rude ,who I believe was a manager screaming at one of the employees! I will NEVER set foot or order from there again and no I don 't want some standard reach out to me reply. Human decency goes a very long way in these strange times.
Third try and still disappointed. Missing items from our order and the chicken was so dry it was hard to swallow. Literally! Spend $75 for bad food and missing items? Not again
Messed up the entire order, feels like they don't really care anymore. Place used to be good but seems like it's really falling apart now.
They mess up my order everytime! Not that hard to follow instructions
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Great barbecue would recommend anybody go there you'll love it
The ribs are fantastic! The chicken strips are great too.
