Two months ago, I called her office to remind them that they needed to issue a refund to the insurance company. The insurance company even notified them of this requirement, yet to this day, no refund has been processed. I had to go to the office to resolve the issue, and the bald-headed office manager confronted me aggressively. I had to call the police because I don’t engage in violence. The office environment is unprofessional and chaotic. I will say, the regional manager was excellent and very professional. Overall, I wouldn’t even give this place a one-star rating.
I have been trying to schedule a cleaning appointment for months now. I've left voicemails and replied to appointment reminder emails, but I've not received any response. I'm surprised to get this feedback email, especially since I haven't been to the office in a while.
I am so super impressed with the dental service i got today at Lanham smiles, from a very friendly dental assistant to meeting the dentist and took her time to actually look at my teeth and started treatment right away. Thank you so much
The staff is very professional and exercised great patience to answer my questions and address my concerns. The procedures performed were explained before performed which provided clarity and helped me to relax.
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The staff here are incredibly warm, friendly, and attentive, but above all, the service is outstanding!
Appointment reminders on point. Friendly front desk staff. Great Dental Hygienist detail.In and out.
I have been coming here for over 20 years. Very friendly staff. I feel like they are family
Staff was very helpful and friendly like always. The EA’s are always very nice too.
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The staff attention to detail and professionalism is five starss
Love their customer service and above all their parents care
